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  1. 11-11-2013 09:32 AM #18
    Razzle
    Player
    Razzle's Avatar
    Join Date
    Mar 2011
    Posts
    749
    Character
    Razu Erisu
    World
    Omega
    Main Class
    Conjurer Lv 70
    Quote Originally Posted by Uldi View Post
    What can a GM do about that?.
    How about replying to the ticket directing me on what to do in order to actually get the help I need? It doesn't matter if they can or can not fix whatever problem I'm having. They should not completly ignore or close a ticket without saying anything. I never had this happen in other games including most F2P ones.

    The company I work IRL for, have many many sections, some (and mine too) not even dealing with customers. If you ignore a msg from a customer that accidently arrived in your inbox instead of forwarding it to the people that can actually help that customer, all the while making sure the customer got a reply - you will be fired very fast.

    Also I already have the items in my armoire. they are duplicates.
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    Last edited by Razzle; 11-11-2013 at 09:38 AM.
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