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  1. #1
    Player
    LamiaTrucido's Avatar
    Join Date
    Jan 2012
    Posts
    73
    Character
    Lamia Trucido
    World
    Excalibur
    Main Class
    Scholar Lv 59
    Quote Originally Posted by ntall1 View Post
    Call your bank, and have them get your money back. Just because SE cant handle the amount of customer support needed by their product doesn't mean you have to loose in a situation like this. Do not let SE get away with this crap.

    Call your bank. They will deal with SE. No point in wasting your own time trying to get a hole of a company that doesnt want to be gotten a hold of.
    You can do this, but SE will permanently cancel your account if you do. Charge backs result in perma-ban, 10 years of FFXI backs this up.
    (0)

  2. #2
    Player
    Zozorozo's Avatar
    Join Date
    Jun 2013
    Posts
    162
    Character
    Zozorozo Shortstrider
    World
    Malboro
    Main Class
    Botanist Lv 50
    Quote Originally Posted by LamiaTrucido View Post
    You can do this, but SE will permanently cancel your account if you do. Charge backs result in perma-ban, 10 years of FFXI backs this up.
    3.8 Chargebacks. You are authorizing all fees charged under this User Agreement until you properly deactivate your account. Therefore, you may not falsely notify your credit card or debit card provider that you did not authorize the automatic recurring charge. If you are using a parent's credit card, you must have their authorization for recurring billing.


    Key word being falsely.

    In this case, since you did sign up for 180 days, they have every right to do as many transactions as they like, as long as they do not go over the total you authorized.

    2 transactions only hurts them as they have to pay your credit card company twice.
    (0)

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