I (and many other players) currently working on the quest "Getting Even with Garlemald" are unable to use the drainage pipe necessary to continue the quest. When using it the first time the chigoes spawn, we kill them, and then we're stuck looking at a sparkly pipe that we can't do anything with. There's a whole squad of stuck players in front of the pipe right now on Balmung. I've attempted going to a different zone (Coerthas) and returning, and have attempted relogging, neither helping the situation.

Time: First encountered around 2:00 PM GMT -6
Frequency: Every time I try to click on the drainage pipe
World name: Balmung
Character name: Elu Nya
NPC name: Drainage Pipe
Monster name: Drainage Pipe?
Class/Level: Lancer (Dragoon) level 45
Party or solo: Solo
In-game time: First encountered around 2:00 PM GMT -6
Area and coordinates:Mor Dhona 13/14
Steps:
1. Start story quest "Getting Even with Garlemald" and continue until drainage pipe infiltration part
2. Go to drainage pipe
3. Click drainage pipe
4. Kill chigoes after they spawn
5. Drainage pipe is still sparkly. Click it again. Nothing happens. Ever.

Connection Specs
- Type of internet connection/provider: cable, Charter
- Modem maker/model number: no clue, but N/A