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  1. #3
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    Join Date
    Mar 2011
    Posts
    424
    This is a problem that a lot of high-end laptop users have been experiencing lately, and is likely due to the fact that you have two active video display devices. To conserve power, your laptop probably uses the onboard video unless you're playing a game, in which case the 540GT kicks into gear. I think this is called Nvidia Optimus Technology.. somewhere during the course of playing FFXIV there is a conflict between these two devices which causes your game to crash - viewing an internet browser window may trigger your onboard video to activate, but since it doesn't have enough power to run FFXIV, it crashes. The error is deceiving, as it's really not related to DirectX.

    If you can do so without screwing up your GT 540M, try disabling your onboard video from your device manager or bios, and see if that resolves your problem. Since this is such a new laptop, there isn't a ton of information for me to work with.. you'll need to do some research to figure it out. You may even need a "hack" of sorts to work-around the issue.

    :Edit:

    See if you can "Whitelist" FFXIV to use the GT 540M all of the time. This video is for a different laptop, but most of the steps would be the same.

    http://www.youtube.com/watch?v=U874jC2blJQ
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    Last edited by Grit; 05-15-2011 at 01:07 AM.


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