Seriously. I have been trying to do something as simple as an item restore and it has taken over a week to deal with now. First I asked if it was possible, after a few days got a reply telling me about item restoring and if I wanted to do it that I could. Then I sent a new ticket, saying I wanted to do the item restore. A few days later I am told to wait for a GM in game to contact me about it.

Where the hell are the GMs in this game? I have logged in and stayed logged in all evening long for the past 4 days waiting to be contacted by a GM. I have seen nothing from them. Somewhere in there I submitted a new ticket about not hearing anything and they said it was marked as "High Priority" and that was 2 days ago. So that clearly doesn't mean a whole lot.

I have never witnessed such a drawn out process over something so simple in an MMO before. Other GMs in previous MMOs just generate the item and stick it on the stupid character. It should take a matter of minutes at most. And I suppose it is obvious there are no GMs in the game because if there was we wouldn't have people spamming chat with their gil selling nonsense.

For anyone that must know I am trying to restore a Phial of Fantasia. As pathetic as that may seem, my characters are very important to me in MMOs and I'm a bit OCD when it comes to making the perfect choice. When I log in to wait for a GM I do nothing but stand around waiting for hours. So it has been days of doing nothing. My own fault, but if my interest in my character dwindles, then my desire to progress and play becomes non existent. I have stressed the importance of this and still I feel ignored. I have no desire to level a new character. And I am running out of patients to just stand around waiting for nonexistent GMs.

/vent
/rant
/entitlement
/whatever

I enjoy the game a lot. I really do. But I'm tired of this. Please improve your support before I go crazy.