So after completing all the hutning log for Twin Adder and getting the Achievement Bump on a Log: Order of the Twin Adder I didn't receive the Mammet #003G reward as described .. now I've email GM's yet they keep sending me a blank template to post of the board and now I have

I'm a paying customer that spent the time to finish all this to get nothing can someone please help me

Thanks
Zaijyn Xen