The account suspensions and gil reset leave a black mark on this game.

[lokust4]

[QUOTE=Masked; SNIP[/QUOTE]

Well i think i have already answered your question above, even if you compare this game to wotlk at release there was still the incident i mentioned and that's before we talk about the bots having free reign through five years, the gold spamming that occurred constantly, the waiting hours, sometimes days for a ticket to be answered and to usually get an unsatisfactory result from speaking to gms.

No sir I dont think they get a free pass, I think they have earned a pass by taking fast action and trying to fix the game. Blizzard fell foul of this more times than I can count preferring to take no action for a very long time and still releasing broken patches.

If square has a black mark then blizzard has blotted out the godamned sun with the darkness it bred. And it isnt alone or all those wow killers as they were called, wouldnt have been abandoned after a few months, does anyone remember rift? anyone? bueler?

[Masked]

*snip*

Once again. Statistics.

WoW has over 8 million subs. There will always be losses. Always be those that slip through the cracks. It sucks for those individuals, I've been one of them but, it does happen.

Blizzard has the best CS rating in the industry. They earned that because they have over 98% customer satisfaction. Do some math for me. 98% of 8 million.

Square does not have 8 million subscribers. Square's CS rating is currently at a 12% in NA and it's actually getting lower. In fact, they've already been reported to the BBB enough that a full review is underway. It took EA 8 months to even get there (Voted the worst CS in the industry last year)...Took SE, 1.

The western approach does not work. NCSoft proved it didn't work, MULTIPLE times, with multiple games.

Good games require damned good customer service, especially those you pay for and right now, SE does not have good customer service...Not anything remotely resembling the word good, much less satisfactory.

Also, I've been raiding in Rift since day 1. <~ Alpha/Beta. I left only recently for FFXIV. Trion had the second best CS in the industry until it went FTP and abolished the telephone service. Now, they're on-line only, HOWEVER, they still have response times that max out at 20 minutes. Let me say that again A FREE TO PLAY GAME WITH RESPONSE TIMES THAT AVERAGE 10 MINUTES.

Square's response time you ask? I waited in chat for 5 hours yesterday. - We PAY for that.

So you tell me, is Square living up to your expectations? Because they're not living up to mine...

The lack of response on this topic leaves more than a black mark, it leaves a bad taste and an empty wallet.

[lokust4]

snipt.

You are still comparing apples to oranges here and I dont see any point in going any further in disproving what is allready debunked in earlier posts between us. That 98% does not represent the times when blizzard failed. It does not bear comparison.

Squares cs may be poor as shit, but they have time to improve that before they can be compared to blizzard, in fact they have over 10 years before you can make a comparison at all in customer support statistics so mathematically speaking you are batting zero on this entire topic.

Yes they are living up to my expectations, they made a game i and many are enjoying. They have a lot of swing and miss room on my spreadsheet because i saw and experienced a much worse performing developer which you seem to think only shits roses *blizzard in case you didnt figure that out* over an extended period of years.

[lokust4]

snip

I wont sit here and pretend i wouldnt be slightly irked by being banned for doing something i didnt do, but id realise i was an innocent casualty in a cyber war, try my best to get my account back and if it failed id simply switch to my half finished ff7 game and look through my other games to find something to play for the next few months while i waited for a new mmo to come along.

I wouldnt bother coming to a forum to convince other players i was innocent because i would know it served no purpose, it wouldnt change the decision and id still be banned.

I enjoy the game but i dont depend on it to live and id be happy knowing that at least a few hundred exploiters got nuked in exchange for my sacrifice.

They have made mistakes, they havnt ruined the earth.

[scarebearz]

id be happy knowing that at least a few hundred exploiters got nuked in exchange for my sacrifice.

Yes I'm sure you would.

[d4rkie]

After reading the japanese forums and recent dev posts, I think they are purging RMT, botters, cheaters and related things to them atm and will post their results soon. At least on Ultros there was just 1 teleport bot left in Thanalan. The bulk of lvl 1 miner bots were trying to "blend in" and, using terrible pathfinding, look for nodes "manually".
So my wild guess would be that SE was cutting the RMT gil from the economy and some people got so much of that gil that if removed, they would go minus gil, hence the /100 that happened.

[Livilda]

So my wild guess would be that SE was cutting the RMT gil from the economy and some people got so much of that gil that if removed, they would go minus gil, hence the /100 that happened.

Best guess I've heard this week, but it implies that for those people who got their millions with small, four- and five-digit purchases, each and every one of them was one with RMT gil. Not something I'm sure I want to believe, but hey, anything is possible. I wonder what the outflow from the big rollers was, for their own purchases?

[Susanoh]

So my wild guess would be that SE was cutting the RMT gil from the economy and some people got so much of that gil that if removed, they would go minus gil, hence the /100 that happened.

A player can't possibly be holding more than 100% of illegitimate gil, or legitimate gil, or any kind of gil at one time. The amount of illegitimate gil a player holds would have to be somewhere between 0% and 100%, and I think it's extremely unlikely that so many players would be holding 99% of their wealth obtained illegitimately. Consider the crafters and gatherers who sold hundreds of items to different players. If nothing else, consider that those crafters likely did many leves/quests and obtained their gil through undoubtedly legitimate in game methods.

Also consider that if a sizable chunk of players actually were receiving 99% of their wealth from illegitimate sources, that the dozens/hundreds of transactions are all done using gil obtained illegitimately. If 99%+ of the gil being circulated on the markets is illegitimate, then every single player who has used the markets is likely holding 99% of illegitimately obtained gil, other than what they obtained from leves/quests (although many crafters/gatherers claim that a portion of their wealth did come from that, and it was still deleted, so even that would not be safe). I think that is so unlikely that we can rule it out, though. The only likely scenario I can come up with is what many others before me already have, that after sweeping up many players in the net, most of them were never looked at and had their gil reduced by 99% by an automated program.

[Teykos]

A player can't possibly be holding more than 100% of illegitimate gil, or legitimate gil, or any kind of gil at one time. The amount of illegitimate gil a player holds would have to be somewhere between 0% and 100%, and I think it's extremely unlikely that so many players would be holding 99% of their wealth obtained illegitimately.
[...]

Flawed logic.

How much a player is currently holding does not negate how much RMT gil they've ever received.

For example:
You have one million gil. You make something that costs you 500k of your legitimate gil. You sell it for 1 million and the buyer paid with RMT gil. You then burn 500k gil on making the item again, and sell that item for another 1 million gil. Another buyer buys it with RMT gil.

Congratulations, you've now received 2 million gil, all of it RMT. And if you spend any more to repeat the cycle of "profit" there, you will have received more RMT gil than what you currently have.

[Reiia]

Indeed. The argument that SE was punishing innocent players who were wealthy in order to 'save the economy', despite nobody suggesting that we had 99% RMT gil from our hundreds of transactions, has never been corroborated by SE.

SE CS told me SE decided to take 99% of our gil because they don't belive a typical player needs that much money and was their way to fix the economy.

Basically we innocents were "Jesus" and we got "Cruxified" and took one for the "server" while the rest of the people on the server where "pardoned" (CS never said this sentence, but pretty much agreed with my comparison without making it offical that it was SE's stance... but highly suggested it)

What the CS did say is they are collecting feedback over the phone to forward to the JPN counterparts... however how much is that is true after being screwed by SE 4 times the past week, i don't know. . .