Game crashes during login

[KinnikuPants]

Hi,

When ever I try yo log into the game, my game crashes before I can see the 'Play' button.
Ive deleted my files got a fresh copy off my laptop and it is still not working.
Is there something else i have to delete off my computer?


-> Just solved this problem.

[Tairan]

How did you solve it? I'm having the same issues right now.

[Philotreu]

Greetings folks,

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further try to discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

Good Luck!