Quote Originally Posted by Hysterior View Post
And where do you place people who's account got stolen and now shouting in town in that scheme?
Is it fair for them to be banned because their account got pirated?
No it is not fair. That's what's happened though.

A chap in my FC's account was hacked (no one-time password, natch). Fortunately the hacker made a new "Hghx Jgfll" character on his account rather than using his main, presumably to spam /tell, but who knows. Curiously, the account was suspended within hours (curious because other spammers and teleporters have persisted for weeks) and it has now been under investigation for 21 days and counting (despite tickets and phonecalls).

If the suspension is ever lifted, do you think he'll get 21+ days free subscription and an apology? Me neither.