If you are in the EU or US and you had this error and you attempted several times it is best to try with crysta. Buy the ultimatePay card and if it still doesn't let you enter the code call the customer service from ultimatePay, they are A THOUSAND TIMES BETTER THAN SE with their customer service. They will see that you tried to use the ultimatePay card with final fantasy xiv crysta and add it to your account.

This error happens when you are not in the location of the credit card or trying to pay 90-180 days with a new account. It is better to start with 30 days base service so that they have a record of you.