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  1. #1
    Player
    Estellios's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    4,250
    Character
    Yoso Carrasco
    World
    Hyperion
    Main Class
    Monk Lv 77
    It happens for people that are inside the country too. It happens for various reasons like the CC not liking the charges because I believe the company that does the actual charging is in the UK. You can get around it by buying Crysta with an Ultimate Game Card which you can buy online or at tons of places like Wal Mart and 7-11. My friend was having this issue but it worked with the game card.
    (3)

  2. #2
    Player
    ispano's Avatar
    Join Date
    Oct 2011
    Posts
    2,753
    Character
    Melfina Amastacia
    World
    Excalibur
    Main Class
    Lancer Lv 60
    Quote Originally Posted by Estellios View Post
    It happens for people that are inside the country too. It happens for various reasons like the CC not liking the charges because I believe the company that does the actual charging is in the UK. You can get around it by buying Crysta with an Ultimate Game Card which you can buy online or at tons of places like Wal Mart and 7-11. My friend was having this issue but it worked with the game card.
    This is one thing that can happen. Having worked for a company that took CC payments for a subscription, there are many reasons a card can be declined or causes issues, and SE will never know the reason, or have any way to fix it. When a card gets denied/declined, they don't get told why. There could be an anti fraud system that declines cards based on certain criteria, again, even if you call CS, they won't know why. Sometimes the person's bank doesn't like the charge or where it's coming from, so you have to tell them to allow it, and many other possibilities. People are far to quick to put the blame solely on SE, and while it very well could be them, there's very many reasons where it might not be them. Also, don't try to say "the card works here or there fine" because that doesn't mean anything.
    (2)

  3. #3
    Player
    LadyStardust's Avatar
    Join Date
    Oct 2013
    Location
    Gridania
    Posts
    52
    Character
    Lady Elegance
    World
    Exodus
    Main Class
    Dancer Lv 90
    One of my friends had the exact same problem so he had to go get a pre paid card and it took it just fine. Try doing that. Or just buy Crysta.
    (0)