Payment Method Registration Errors [Error Code 401 and 601]

[Taemek]

This needs to be fixed asap.

We have members who haven't been able to pay for the game for weeks and game time cards seem non-exsistant.

People are starting to reconsider even subscribing now SE due to this, get your shit together.

If it is one thing that companies should always get right, it is the ability to take money, if you can't even get the simple basics right, how can you expect anyone to even remotely take you seriously?

[Karina99]

*Bump* This needs to be fixed ASAP

[MumboJumbo]

Yeh, it's a joke. I couldn't signup for a subscription or purchase any crysta due to errors. I eventually had to track down a game store with some gametime cards in stock.

[Qin]

[CrazyCanukk]

Have you contacted your Credit Card companies Customer service to ensure there isn't some online purchase protection they have on your card that might be interfering with the purchase. SE and the country the purchase is being billed from might be seen as suspicious by your CC companies systems and blocking the transaction.

not saying this is the only reason but could be. Also is your CC a true Credit card or a debit style Mastercard/visa card. make sure you have enough $$ for the transaction.

[Akrillus]

Hey guys I just used Hola Unblocker, it is an IP blocker extension in Google Chrome and it worked like a charm after weeks of unhelpful SE customer service. Try it and I hope it works for you! You have to add the extension and then go to the mog station. BEFORE you log in click the icon up at the top of Google Chrome and switch it to US. Let me know if you need help.

Edit: This only works if you are using a US card in another country. Military, travelers, etc...