"Innovation" & "Steady Hand" effects didn't properly proc when using Touch ability

[JTSpender]

Time: Around 9:40 PM PDT, 10/5/2013

Frequency: This is the first time I've noticed this happen; I've done a few more synths since using the same actions (it's my standard start for level 50 & below synths) and haven't seen it recur, though it certainly may have happened before and I didn't notice.
World name: Hyperion
Character name: Kyle Spender
NPC name: n/a
Monster name: n/a
Class/Level: ARM 50
Party or solo: Solo
In-game time: Unsure
Area and coordinates: Limsa Lominsa, near the Aftcastle Aetheryte, X11, Y12

Steps:
I'm going to attach a screenshot with the log to make it a bit easier to see, but I'll explain the steps after the image:



0. Started synthesis (of Cobalt Cuirass) with the following ability sequence:
1. Inner Quiet
2. Great Strides
3. Steady Hand
4. Innovation
5. Advanced Touch (success)
6. Great Strides
7. Advanced Touch (success, condition was good/red)
8. At this point in the synth, the Innovation effect should have been expended, after being in effect for steps 5-8 (Advanced Touch, Great Strides, Advanced Touch). Additionally, the Steady Hand effect should have one step remaining, after being in effect for steps 4-8 (Innovation, AT, GS, AT). However, as you can see from the screenshot, the Innovation effect still has one step remaining and the Steady Hand effect still has two.
9. I noticed that the quality gain for the first Advanced Touch was lower than I expected, so I was curious whether the Innovation ability had an effect but didn't reduce it's number of steps remaining (or the display of steps remaining was wrong) or whether it had no effect at all. Comparing the value to the second Advanced Touch wasn't useful, because the condition was good for that action so the quality was increased. In order to check, I performed the following sequence (still on the same synth) to clear my current Inner Quiet effect and repeat the initial sequence.
10. Rumination
11. Inner Quiet
12. Great Strides
13. Steady Hand
14. Innovation
15. Advanced Touch
16. This Advanced Touch, which did appear to proc all abilities correctly, resulted in a quality gain of 653, as compared to a quality gain of 464 for the first Advanced Touch. So it looks like the Innovation (and probably Steady Hand) abilities probably weren't in effect at all for the first Advanced Touch.

In case it happens to be useful, my ARM stats are 316 Craft, 324 Control (332 Control with the Raw Oyster I was using), 334 CP.

Here is a screenshot of the second bit of testing I was doing to compare the quality results:



Connection Specs
- Type of internet connection/provider:
Cable (Comcast), 7ish Mbit/s
- Modem maker/model number:
Don't have access to the modem right now.

PC Specs
-=-=-=-=- System Information -=-=-=-=-
I can't fit the full system info dump in this post, so here's the high level stuff, and I'll add more in another post.

System Information report written at: 10/06/13 15:10:14
System Name: FOURSIDE
[System Summary]

Item Value
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name FOURSIDE
System Manufacturer Apple Inc.
System Model MacPro3,1
System Type x64-based PC
Processor Intel(R) Xeon(R) CPU E5462 @ 2.80GHz, 2800 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Apple Inc. MP31.88Z.006C.B05.0802291410, 2/29/2008
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Fourside\Paul
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.99 GB
Available Physical Memory 4.29 GB
Total Virtual Memory 16.0 GB
Available Virtual Memory 10.7 GB
Page File Space 7.99 GB
Page File C:\pagefile.sys





-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name: n/a
Laptop Model Number: n/a

Gamepad Manufacturer: n/a
Gamepad Model Name: n/a
Gamepad Part Number: n/a

Browser Information
- Name and version of the browser currently in-use:
Chrome 30.0.1599.66 m
- Internet Explorer Version:
n/a

[JTSpender]

Actually, looking at the other accepted bugs, I suspect that is sufficient technical info (especially since this looks like a server-side issue). Let me know if there is any further info that would be useful!

[Philotreu]

Thank you JTSpender for posting your concerns with Innovation and Steady Hand. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report. Good luck and have fun!