Call of duty was a bad example the best example would be for me DCUO where you had all types of chat channels League,Group,Instance,Proximity,and you could even make custom chat channels all in a free to play game. The chat did not even lag on ps3. I believe SE should at least look into it seeing as how some of my favorite moments on DC were running raids with random people joking and carrying on while also meeting very cool people and making friendships that carried over to real life.

Right now this game feels very anti social as if I don't use the same program as someone else its very quiet and the only people I can talk to are people I already know.