Dollar fee taken up but...not subscription fee

[zaela]

So I tried to go in and sub and it actually said it was completed and everything but it wouldn't let me log in. I went back to my credit card info and it took the dollar out but not the actual fee. Under subscriptions on the mog station it shows nothing so, I was just wondering if anyone else knew if I should just re-enter my info or..just wait. (Been about an hour)

[NargaHuntress]

Been having this same problem. When I paid for the subscription it sent an email saying I will not be billed till my free time was up. Free trial is up and I already paid. So why can't I get in? Getting this stupid error 401 when I re-enter my info. SE do you not want my money?

[zaela]

Damn I didnt even get an email! Ugh this blows and I have to go to work in an hour.

[Morthis]

I had the same problem. This post saved me: http://forum.square-enix.com/ffxiv/t...money%21%21%21

[NargaHuntress]

Just tried that... Not working. I'll give it a day.

/sigh

[RyuPower]

many times
when you link a CC to something

$1.00 will be taken out, to see if the card is valid
you should get it back 24h-48h

it can take time sometimes for things to process

a good thing to do it disable ad-block and noScript (or allow scripts on mog station, also make sure GlobalCollect is NOT blocked)

i added a CC and subed for 180 days just fine today
there might be alot of people doing the same thing to days as is around the tine the 30 (+7) free days are ending for 1st week buyers

[Boretalith]

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.