As the title says, my character has gone missing. It's fine here and other SE sites. But I can't access the game or get on to the Lodestone site. I was planning on paying a subscription today (which is why I was signing in to the Lodestone site) but it tells me I have to make a character 1st. I already have a character. I have had FFXIV ARR since release and I've played it a fair bit. I don't know the cause for this and I don't know how to fix it. Been looking around and can't find an appropriate place to report the issue, so I'm doing it here.

SE, do me a favour and fix this. You won't get my money otherwise. And I'd like it done today. Characters shouldn't be going missing. If my missing character doesn't turn up, I won't be paying for a subscription to start again. The game will go in the bin.