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  1. #1
    Player
    Glasgow_Mick89's Avatar
    Join Date
    Oct 2013
    Posts
    8
    Character
    Navarre Beynard
    World
    Phoenix
    Main Class
    Gladiator Lv 50

    Character gone missing in-game and on Lodestone

    As the title says, my character has gone missing. It's fine here and other SE sites. But I can't access the game or get on to the Lodestone site. I was planning on paying a subscription today (which is why I was signing in to the Lodestone site) but it tells me I have to make a character 1st. I already have a character. I have had FFXIV ARR since release and I've played it a fair bit. I don't know the cause for this and I don't know how to fix it. Been looking around and can't find an appropriate place to report the issue, so I'm doing it here.

    SE, do me a favour and fix this. You won't get my money otherwise. And I'd like it done today. Characters shouldn't be going missing. If my missing character doesn't turn up, I won't be paying for a subscription to start again. The game will go in the bin.
    (0)

  2. #2
    Player
    Glasgow_Mick89's Avatar
    Join Date
    Oct 2013
    Posts
    8
    Character
    Navarre Beynard
    World
    Phoenix
    Main Class
    Gladiator Lv 50
    Lol that cheered me up. This was the most suitable place I could find to get help. I noticed you didn't offer any helpful advice though so thanks for the time waster.

    I found a way to get my account back on track. I'm a PS3 player so the way around isn't as simple as it is on PC. If the quality of help is as good is my friend above, then this shouldn't be called Technical Support. If your not an Admin, then mind your own business pal.

    Have a good day. Thanks for the help.
    (1)

  3. #3
    Player
    Medura's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    826
    Character
    Medura Bloodspiller
    World
    Moogle
    Main Class
    Goldsmith Lv 90
    Quote Originally Posted by Glasgow_Mick89 View Post
    Lol that cheered me up. This was the most suitable place I could find to get help. I noticed you didn't offer any helpful advice though so thanks for the time waster.

    I found a way to get my account back on track. I'm a PS3 player so the way around isn't as simple as it is on PC. If the quality of help is as good is my friend above, then this shouldn't be called Technical Support. If your not an Admin, then mind your own business pal.

    Have a good day. Thanks for the help.
    Players answers on technical support, mods, almost never, and especially not on bugs like these, as its more of a "send us a ticket, and we will fix it in two weeks time" sort of bug. Sure the guy above you is annoying, but dont worry, he is just a little flee on this forum, one of the trolls that you can find everywhere.

    SE has a phone number that you can call for stuff like this, though the line is often pretty full, so expect maybe an hour of waiting, but stuff like this should be easy enough to fix, at least in my opinion ^^ (small rollback)
    (2)

  4. #4
    Player
    Glasgow_Mick89's Avatar
    Join Date
    Oct 2013
    Posts
    8
    Character
    Navarre Beynard
    World
    Phoenix
    Main Class
    Gladiator Lv 50
    Yeah thanks Medura. I've noticed that a lot of the community are like our dear friend above. People who have serious attitude issues behind they're computer screens. It's quite tiring.

    I got the problem fixed though. The issue was not being able to access the Lodestone in order to get access to the Mog station in order to pay for a subscription. You need a direct link which I couldn't find anywhere and that includes google. So it was quite frustrating. The PS3 provided me with the link the 2nd time I tried to log in (after making this thread). So issue solved. But SE should really fix these barriers that are thrown up for players aswell as no appropriate links to the Mogstation (from as far as I could see). If you don't have a subscription then your denied access to the Lodestone. Causing problems for people and not having information with an explanation and solutions attached. It's simple enough to do.
    (1)

  5. #5
    Player
    PetiteMalFleur's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,252
    Character
    Viva Diva
    World
    Gilgamesh
    Main Class
    Scholar Lv 60
    There are two loadstones. One is for legacy and the other arr. The legacy site is first in the Google search but is inactive. That's probably what you were trying to log in to.
    (0)

  6. #6
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,648
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    Adding to the above:

    Legacy 1.0 Lodestone: http://lodestone.finalfantasyxiv.com/
    New 2.0 Lodestone: http://eu.finalfantasyxiv.com/lodestone or http://na.finalfantasyxiv.com/lodestone (Shouldn't matter which you use)
    (0)

  7. #7
    Player
    Nekodar's Avatar
    Join Date
    Feb 2013
    Location
    Ul'dah
    Posts
    2,104
    Character
    Nyaano Nohea
    World
    Midgardsormr
    Main Class
    Conjurer Lv 70
    (0)

  8. #8
    Player
    Glasgow_Mick89's Avatar
    Join Date
    Oct 2013
    Posts
    8
    Character
    Navarre Beynard
    World
    Phoenix
    Main Class
    Gladiator Lv 50
    No it was this Lodestone without a doubt. Like I said, it can't be Google searched. Or at least couldn't when I tried. Meaning the Mogstation. The Lodestone I already had bookmarked which was this 1. I have seen the other Lodestone and they're pretty different. You can see that at 1st glance.
    Quote Originally Posted by Nekodar View Post
    Yes that's me. But like I said, the matter has been resolved.
    (0)
    Last edited by Glasgow_Mick89; 10-10-2013 at 07:52 PM.