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  1. #1
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by Anubis_Nephthys View Post
    Hmmmm...
    I tried to add crysta with Pay-Pal twice now, and both times there was an error, and i couldn't pay. So now what do I do? The cards don't seem to be working, AND my dad doesn't want to go the card route. So I need to use Pay-Pal, but now I can't pay with that either! GAAAHHHH! :/
    Where are you located? It might be your region doesn't have Crysta available... perhaps someone can verify.
    (0)

  2. #2
    Player
    Anubis_Nephthys's Avatar
    Join Date
    Aug 2013
    Posts
    343
    Character
    Anubis Nephthys
    World
    Goblin
    Main Class
    Gladiator Lv 60
    Quote Originally Posted by Raist View Post
    Where are you located? It might be your region doesn't have Crysta available... perhaps someone can verify.
    I'm in eastern United States. I have the feeling that crysta is in fact enabled for my region. It's not like I'm in some obscure European country.
    (0)

  3. #3
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by Anubis_Nephthys View Post
    I'm in eastern United States. I have the feeling that crysta is in fact enabled for my region. It's not like I'm in some obscure European country.
    Just trying to verify, as the Canadian servers cover an entire hemisphere of people, many of which do not have Crysta as an option. Some people have gone weeks trying to figure out their problem, only to find Crysta is not an option for them in Guam or somewhere in the Oceania region.

    Have you confirmed there is nothing funky with your Pay-Pal end? Account credentials, the default payment option set there (if a CC/Debit card, expiration date may need to be updated, something odd like that), verified there's no rejection happening for the transfer on the bank's end? (a lot have recently made changes to wire transfers and such for security reasons). There are a LOT of points of failure in this process. It may take a little digging to find where the fault lies.

    As mentioned earlier, since you are in a region known to accept Crysta and UGC codes, you also have that as an option. Can get them at all kinds of local stores--Gamestop, Walmart, CVS, think I've even seen them in some grocery stores where they have the iTunes and Google Play cards even. Yeha, kinda sucks that you have to buy them in flat increments (usually $20 or $25 in stores), but online you can get the codes in a wider variety (as low as $10 I think).
    (0)
    Last edited by Raist; 10-07-2013 at 01:07 AM.

  4. #4
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Oh, one more thing... if you've never used Crysta before, make sure you have a Crysta Passbook on your account. When the SE AM system first went into play, you had to click the Crysta Passbook link and go through the process of setting up the Passbook and linking it to your Service Account. There might be some legacy coding there that hasn't been updated yet. Log into your SE AM page (not the Mog Station), and go into your Crysta Passbook from there to make sure one even exists if you haven't used Crysta in the past. You can try adding Crysta directly from there as well once you've verified it--some of the screens may look a bit different in the process, but it follows the same flow as mentioned previously.
    (0)

  5. #5
    Player
    wolfsspirit's Avatar
    Join Date
    Mar 2012
    Posts
    276
    Character
    Lakota Pride
    World
    Ragnarok
    Main Class
    Marauder Lv 50
    Glad to be of help lol , i was also very very worried on how to pay after they removed ClicknBuy , since i pay FF14 with it like from 2010.
    You can imagine how happy i was when i discovered the IDeal and paypal option.. i am far from happy with crysta tho.. but at least it's a payment method i can easely use.

    Also crysta passbook? , i noticed i have it on my account.. but i never ever clicked it or used it or used crysta in the past.. no clue then why i have one on my account, guess SE decided just to add one just incase XD
    (0)

  6. #6
    Player
    Jintaru's Avatar
    Join Date
    Aug 2013
    Posts
    16
    Character
    Jintaru Ornitier
    World
    Balmung
    Main Class
    Arcanist Lv 50
    This is really an asinine way of doing things. I was on the fence of weather or not to re subscribe. And Square kind of answered for me when I did try to renew. Great.
    (0)

  7. #7
    Player
    Morthis's Avatar
    Join Date
    Sep 2013
    Posts
    27
    Character
    Morthis Nerzhal
    World
    Behemoth
    Main Class
    Conjurer Lv 50
    Thank you for this thread, thankfully PayPal can actually figure out how to charge a credit card correctly.
    (0)

  8. #8
    Player
    RedAntares's Avatar
    Join Date
    Aug 2013
    Location
    Limsa
    Posts
    256
    Character
    Vanilla Pancake
    World
    Hyperion
    Main Class
    Dark Knight Lv 60
    Weird I already tried to pay with that option and my credit card keeps getting rejected along with paypal and I already checked with my bank and I have enough credit to pay, don't know what to do anymore, guess Square doesn't want my money.
    (0)

  9. #9
    Player
    Lucavern's Avatar
    Join Date
    Sep 2013
    Posts
    95
    Character
    Lucavern D'karnak
    World
    Excalibur
    Main Class
    Pugilist Lv 50
    Same boat as RedAntares. Even tried to use a UGC from a local EB Games, which was denied as well. Getting very tired of this issue, and have been fighting with it for the last week and a half. Now the free trial is over, and I am unable to continue to play due to problems on SE's end.
    (0)

  10. #10
    Player
    joe_burn5's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Joeii Burnba
    World
    Cactuar
    Main Class
    Conjurer Lv 42
    Same boat as Lucavern, RedAntares and Anubis_Nephthys, CC AND PayPal not working for me either I'm in Florida. Hopefully they fix this soon!
    (0)

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