http://forum.square-enix.com/ffxiv/t...de-401-and-601


some threads in there might be able to help you. For the UGC work around I think you have to call them.

I myself am still waiting for a fix, I can't even try to buy crysta cause the option isn't there.

All of this, from what I've gathered on my personal experience, is a region issue. My second account had no issue in setting up a subscription and the only difference in the two is the region I listed. Guam/The Americas = doesn't work; The United States/The Americas = worked with no problem. Really stupid too since last I checked Guam was still a US territory and part of the US for all billing purposes.