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  1. #1
    Player
    Wazabi's Avatar
    Join Date
    Aug 2013
    Posts
    132
    Character
    Wazabi Theo
    World
    Tonberry
    Main Class
    Arcanist Lv 49

    Can't subscribe to game

    I don't know what the heck is wrong here, I can't subscribe to the game via mog-station, can't buy crysta...it keeps giving me some sort of error. Getting to the support seems to be a maze as well. Why the fuck does the account management part of SE game has to be so god damn complicated?
    (3)

  2. #2
    Player
    Enkidoh's Avatar
    Join Date
    Dec 2012
    Location
    Ala Mhigo
    Posts
    8,263
    Character
    Enkidoh Roux
    World
    Balmung
    Main Class
    Paladin Lv 90
    Unfortunately some countries' governments haven't approved Crysta for use as a virtual currency, so if your SE account is registered to an address in that country it will automatically prevent you from making a purchase with Crysta. This isn't SE's fault though - it's just one of those annoying things you can't do anything about (my own country, Australia, is one such country where Crysta is unavailable as a payment option for the game).

    If you're trying to register a debit card or credit card and keep getting 'Code 601' errors, it's possible your browser blocking your card details from going through (specifically, if you're using Firefox with the Noscript browser, it will block a required security script from running - disabling Noscript or using another browser without this feature should work).

    Otherwise I have no idea what the problem could be sadly.
    (1)
    Last edited by Enkidoh; 10-06-2013 at 02:56 PM.

  3. #3
    Player
    DeceptionsWrath's Avatar
    Join Date
    Aug 2013
    Posts
    243
    Character
    Anita Rathkamp
    World
    Leviathan
    Main Class
    Weaver Lv 60
    lol funny that i see you mention how complex billing is. I'm currently having the SAME issues. I bought some gamer cards, and they didn't have 50$ cards. So i had to buy 3, 20$ cards. I put in one card, and now i get an error saying something about. "for your security blah blah blah". And it times me out. So i'm kinda confused as what i need to do now. I've been trying for the past 4 hours and i get the same message. Not to mention i have NO PC @ all. And i have a cell but not a smart phone. Which makes using those cards i bought even more of a pain. Since it tells you that if you're using the ps3 browser you can't pay using those cards... So i tried it on the WiiU lol. So stressing out now! Not sure why they couldn't just bill my PSN wallet like DCUO did.... But then again SE has never been simple.
    (0)

  4. #4
    Player
    Wazabi's Avatar
    Join Date
    Aug 2013
    Posts
    132
    Character
    Wazabi Theo
    World
    Tonberry
    Main Class
    Arcanist Lv 49
    Luckily I manage to get the game card thing to work...but still I think I get charged 5 times of EU1 for something when I tried repeatedly (from the begining of the process) to subscribe to the game with my credit card...
    (0)