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Thread: Error Code 401

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  1. #1
    Player
    Karina99's Avatar
    Join Date
    Oct 2013
    Posts
    4
    Character
    Karina Roako
    World
    Cerberus
    Main Class
    Marauder Lv 50
    The Mods will come and shut this forum down in a bit, saying its the banks fault. Its not the banks fault, its SE. I have tried everything they have asked for. Tried all the work around's and nothing works. I have spent 150$ right now, 100 on a Ultimate game time card, rejected, 50$ to buy crysta rejected. Nothing works. So this mod is gonna say hey its not us its your bank. Its not your bank. The amount of customer service this company has is appalling. Right now there is no real way to pay, it works or it doesnt work. You can try the crysta work around but it didnt work for me and im going to dispute it with PayPal in a couple days. DO NOT buy the game card as these are NOT refundable and will not work 100% of the time. Square Enix NEEDS to respond to this. Find a solution.
    (0)

  2. #2
    Player
    Devuse's Avatar
    Join Date
    Oct 2013
    Posts
    4
    Character
    D'aelin Dee
    World
    Behemoth
    Main Class
    Conjurer Lv 18
    Having spent 1/2 hour this afternoon on the phone with my bank I now know where the fault lies at least in my instance.

    I am using a Visa debit card from Australia to pay for this and Visa is the one who has put a stop on the payment.

    They believe the payment is trying to be taken from my card by a fraudulent website( Yes SE they think you are frauds).

    The only suggestion I can make is to call your banks and get them to check if your credit card provider is doing the same thing.

    Regards,

    Devuse.

    PS SE why don't you talk to the big card providers i.e. MasterCard and Visa and sort this out.
    (0)