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Thread: Error Code 401

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  1. #1
    Player
    Sumtingwong's Avatar
    Join Date
    Sep 2013
    Posts
    42
    Character
    Rhaya'sae Vanahr
    World
    Ravana
    Main Class
    Arcanist Lv 90

    Error Code 401

    I'm also experiencing this problem. Every time I try and enter my details, it just comes up with a 401 error, tells me to 'make sure I check all appropriate details' and takes me back. Would have been nice to have been told you were banning my credit card for a month instead of a cryptic error message beforehand, SE.

    I've had a similar problem with one other MMO which I was forced to stop playing because of it. I think the bank may check the details such as the name on card, card number, etc etc. I found out my problem was that the name on my MMO account was my full first name but the name on my card is only my initials and my full surname, so my bank rejected it. Only problem was the MMO's account system wouldn't let me register names of just one letter, so I was screwed. I'm not sure if FFXIV will have the same problem but I guess I can't find out now for a month anyway, huh? Oh and no, my bank, card and account are all from the same country I am and I'm here myself, so that's not it either.

    I'd use game cards, but every single store within 30km of me is totally sold out and at that point I gave up. So after having my free time run out, my account locked for a month and all game time cards sold out, I suppose SE really doesn't want my money anymore. How about a fix please Square-Enix? Besides, every other business and it's dog doesn't seem to have this problem. Not sure why you are.
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    Last edited by Sumtingwong; 10-06-2013 at 01:32 PM.