Has anyone seen a dev post regarding the proper way to report these?

They gave us the "right way" to report RMT spam (then gave a different method a couple days later in a different piece of information, lol), but I haven't seen anything on the DoL topic.

If so, can someone link me/quote it?

If not, can we get some official information on this?

The reason I ask is I have reported some teleport bots the same method as the RMT gil spam/shout bots and they are still there one/two/three weeks later.

In the event that I am doing something wrong, I'd love to know the proper way to report these.