So I guess I'm Technically banned for trying to pay to play. GG Mogstation Error 404

[Karina99]

So, the rumor is you get banned for 24 hours for 1 failed attempt, then 72 if you try again, and then 30 days for a third time. All for attempting to play the game. With the complete lack of customer support I cannot confirm this. And to me this is just utter crap. So now I have to wait 30 days before I can even attempt to pay for the sub? Will it work in 30 days? Who knows, how about Square just gets some REAL customer service. You guys have created a Amazing game. But you know what, without your customers this game would be a failure. Are we just supposed to accept that Square doesnt have customer service? Is something going to be done? Can someone PLEASE respond to any 1 of hundreds of threads I've seen with people having this same issue. And please dont tell us its not your fault its our banks problem. How about a real solution, something actually helpful. Or even a reply saying we understand and we are working to fix the issue. I have bought a 100$ game card that I cant refund...

[Philotreu]

Greetings Karina99,

We understand that you are having trouble with the billing on your account. However, we are not able to resolve billing issues through the forums. Based on the information you provided, this support article on the Support Center may help to resolve your concern. If it does not, it should help you get started in contacting the Support Center to resolve your concern directly.

Good Luck!