Banning RMT accounts won't fix the issue

[Kyouko]

This game feels so behind on dealing with the RMT issue

[Amevila]

I don't think any company has found the definite way to get rid of rmt.
But i might not be up to date on these things.
Since you make it sound like they overlook some obvious solution, what do you propose?

[Kyouko]

Setup a server side application that acts as a spam blocker, the same way a client side add-on blocks spam tells from reaching players

[Kiroh]

Setup a server side application that acts as a spam blocker, the same way a client side add-on blocks spam tells from reaching players

Which stops RMT from using bots/hacks to obtain large amounts of resources and gil that they then sell for profit....how?

That doesn't stop RMT, that sweeps it under the rug.

[Calyanare]

The spam isn't the problem, it's merely a symptom.

[Kyouko]

Well it's annoying paying customers, this game isn't free. The task force will never catchup , there shouldn't even be a task force

[Zozorozo]

In a long established game, you need a special task force to figure out where all the illegal gil has gone to.

In a brand new game, they should have had GMs actually reading the complaints people filed. Additionally, all they needed to do was have a GM log into each server for 15 mins. Spend 5 minutes in each city and just perma-ban those people who were shouting/spamming gil sites.

Walk outside to where there closest nodes are. Oh, a telporting character? Perma-banned.

The economy is now so wrecked from both the RMT and the legimate players having their gil corrected, that SE has put one foot in the grave on this game.

Bad Launch = hard to recover from
Lack of responsiveness = harder to recover from
Crushed Economy = very hard to fix
All of the above = there goes 1M+ subs

This game sold some 3,000,000 copies. I figured we'd see about 1,000,000 subs. If we keep 500,000 at this rate I'll be surprised.

[viion]

Yeah SE are super rubbish when it comes to RMT, to this day even on XI i get /tells. I don't think GM;s do much, but my guess is the GM/Task Force are split between several games and thus they're just useless all together.

If I can teleport to several camps, towns and see several shouts and then go to common gathering nodes and see teleport/invisible gather hackers, clearly the GM's are not doing their job correctly, tbh should replace them with a more productive team, there is no excuse for it.

[Kyouko]

Those are some great points, I'm still surprised though because I would've thought the customer experience would've been SE's top priority; to make sure all the customers are happy. With all the competition out there in MMO space taking care of the customers is the number one priority, that's where referrals come from

[Reokudo]

SE needs to do what EME did and ban China from accessing the servers. There, problem solved. Tera doesn't have any gold sellers for that reason alone.