Results 1 to 4 of 4
  1. #1
    Player
    druidaarken's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Aarken Makarian
    World
    Goblin
    Main Class
    Conjurer Lv 50

    Question: Multiple Software Tokens?

    Is it possible to have multiple software security tokens that both give the one-time password? For example to have it both on my phone and Android tablet. I always lose my phone and it would be great to have a back-up to make sure I'll be able to access my game.
    (0)

  2. #2
    Player
    ZenGetsu's Avatar
    Join Date
    Jun 2011
    Posts
    20
    Character
    Tyhone Grand
    World
    Balmung
    Main Class
    Conjurer Lv 47
    currently have a damaged phone cant access the one time passwords and can't remove it because emergency passsword isnt working
    (0)

  3. #3
    Player
    darkvision's Avatar
    Join Date
    Apr 2012
    Posts
    58
    Character
    Connor Stone
    World
    Balmung
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by druidaarken View Post
    Is it possible to have multiple software security tokens that both give the one-time password? For example to have it both on my phone and Android tablet. I always lose my phone and it would be great to have a back-up to make sure I'll be able to access my game.
    No

    Quote Originally Posted by ZenGetsu View Post
    currently have a damaged phone cant access the one time passwords and can't remove it because emergency passsword isnt working
    Contact support
    (0)

  4. #4
    Moderator Philotreu's Avatar
    Join Date
    Aug 2013
    Posts
    302
    Greetings druidaarken,

    We understand that you are having trouble with your account. However, we are not able to resolve billing issues through the forums. Based on the information you provided, this support article on the Support Center may help to resolve your concern. If it does not, it should help you get started in contacting the Support Center to resolve your concern directly.

    Good Luck!
    (0)