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Thread: Problem

  1. #1
    Player
    ObeiKinstar's Avatar
    Join Date
    Mar 2011
    Posts
    350
    Character
    Obei Kinstar
    World
    Balmung
    Main Class
    Summoner Lv 60

    Problem

    Im growing tired of problems, heres my latest

    Details:
    ----------------------------------------------------------------------------------
    "A problem has been detected and windows has been shut down to prevent damage to your computer.

    A clock interrupt was not received on a secondary processor within the allocated time interval.

    If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

    Check to make sure any new hardware or software is properly installed, if this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

    If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing, if you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced startup options, and then select safe mode.

    Technical information:

    *** STOP: 0x00000101 (0x0000000000000061, 0x00000000000000000,0xFFFFF880009E6180, 0x0000000000000001)


    Collecting data for crash dump...
    Initializing disk for crash dump...
    Beginning dump of physical memory.
    Dumping physical memory to disk: 100
    Physical memory dump complete.
    Contact your system admin or technical support group for further assistance."
    ----------------------------------------------------------------------------------

    Ok so this happened to me three times last night and again today when I got home. Nothing has changed on my end, I haven't done any updates or installations of any kind. So whats going on??

    Steps:
    Log in and just stand there or do anything, after a while game crashes and get that screen.

    Date and Time:
    5-10-11 4pm-9pm CDT
    5-11-11 between 8am-4pm CDT

    Frequency:
    Under certain conditions, Takes a little while after logging in, maybe an hour, then crash and get screen above.

    Platform:
    PC

    PC Manufacturer & Model Number:
    Gateway GT5668E

    OS:
    Windows 7 64

    Graphics Card:
    ATI Radeon HD 5850 (sapphire toxic edition)

    ISP:
    Comcast

    Type of Internet Connection:
    Broadband/cable internet
    (0)
    <cool FFXIV image here>

  2. #2
    Player

    Join Date
    Mar 2011
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    Besaid
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    5,019
    tech forum, not general is where this belongs
    perhaps bugs

  3. #3
    Player
    ObeiKinstar's Avatar
    Join Date
    Mar 2011
    Posts
    350
    Character
    Obei Kinstar
    World
    Balmung
    Main Class
    Summoner Lv 60
    Yeah i just posted in tech too, but i thought more people would see in general and might be able to help me out, thanks
    (0)
    <cool FFXIV image here>

  4. #4
    Player

    Join Date
    Mar 2011
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    5,019
    Ah ok, yeah
    that issue could be one of so many things its really hard to say

    for all we know you may have some spyware thats causing it to happen(ive seen something similar before due to that) and it may not be a specific problem with FFXIV but a problem with other stuff

  5. #5
    Moderator Qeepel's Avatar
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    Feb 2011
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    483
    Moved thread to proper forum.
    (0)

  6. #6
    Player
    Eldan's Avatar
    Join Date
    May 2011
    Posts
    54
    Character
    Eldan Azurn
    World
    Hyperion
    Main Class
    Conjurer Lv 50
    Obei refer to you first post in tech support; I just gave a detailed answer for you. It is only a guess, but more than likely right.
    (0)

  7. #7
    Player
    Captaindownsyndrome's Avatar
    Join Date
    Mar 2011
    Posts
    398
    Character
    Fate Raines
    World
    Sargatanas
    Main Class
    Gladiator Lv 50
    k just few things

    0x00000101 is problem that has to do with either heat related or overclocking in most cases

    1. Have you been overclocking CPU, Memory, or Graphics card?

    2. Make sure inside Case, Fans etc are free from dust and make sure there are the right amount of case fans to dissipate heat from the case.

    3. Make sure Heat sink is seated properly on the CPU with Compound.

    4. Run Memtest86+ to diagnose memory

    5. Prime95 has a feature called "Torture Test" that allows maximum stress testing on the CPU and RAM. There are several options allowing the stress test to focus on the memory, processor, or a balance of both. This will detect an error within a matter of minutes. if an overclock is not stable, however many people like to let the system "burn-in" overnight to ensure long-term stability.
    (0)
    Last edited by Captaindownsyndrome; 05-12-2011 at 06:48 AM.