Locked out of my other account for the weekend

[ZenGetsu]

I have my Main account that I am currently having issues because my security token was on my smart phone that fell in water.


I got a new phone but had no idea of the emergency password so one was not set up. Do I basically have to wait til monday to get support on this?... I work late nights and only have weekends off so if I could get some type of help would be great.

I didn't get home until after 6pm pst

[kaiyouske]

Pretty much.

I'm still waiting for my account to be recovered since September 11th.

[ZenGetsu]

pretty much saddens me that they don't believe if customer support on weekend s on stuff they charge subscriptions for.

[Philotreu]

Greetings ZenGetsu,

We understand that you are having trouble with your account. However, we are not able to resolve billing issues through the forums. Based on the information you provided, this support article on the Support Center may help to resolve your concern. If it does not, it should help you get started in contacting the Support Center to resolve your concern directly.

Good Luck!