Random game crash

[Deadchef]

I have been having a random game crash not sure what is causing it but it's just out of the blue. Sometimes happens when teleporting, walking, running, jumping, breathing...just random. Here is the crash information from Windows:

Problem signature:
Problem Event Name: APPCRASH
Application Name: ffxiv.exe
Application Version: 1.0.0.0
Application Timestamp: 522f769d
Fault Module Name: ffxiv.exe
Fault Module Version: 1.0.0.0
Fault Module Timestamp: 522f769d
Exception Code: c0000005
Exception Offset: 000e6776
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

If anyone has any information or if I can get some help from a square tech person I would appreciate it. Thank you.

[Deadchef]

Maybe a reinstall of the game would fix this? Any suggestions anyone.

[Boretalith]

We appreciate you taking the time to report this error to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. You need to open a new thread with more information. If possible included detailed information about the system you are using and screenshots of the issue. Thank You!