It's nice that you're getting all this money from accounts made for illegal activities, but for everyone else it is just infuriating. Constant spam tells, clogged shout/yell channels in towns. Covering it up with turning off these channels and a blacklist is only ignoring the problem.

It's not even the part of how all these bots are screwing up the economy, flooding it with materials, and preventing normal players from getting these materials without inadvertently funding RMT.

It's the fact that despite all these supposed account freezes, day after day I report the same bots, and nothing is done. There already bots which automate almost every aspect of your game. Why should I mindlessly grind through the same instances 30+ times a week for 5 months straight when there are bots that can do this and sell them. Why should I have to fight with 2-3 bots for one of 6 spawns in the whole game that drop a necessary crafting component. The limited spawn points and weekly caps for these things only hurt honest players and help make them more profitable for funding RMT.

I want to like your game, I want to throw money at it and continue playing. But I want to feel like the company I am paying actually cares about the product that they put forward. A reported instance of a stolen account or botting player should not take several weeks to be handled. With server transfers on the horizon and a limited number of housing plots in the future, things will only get worse.

Please, from a fan of the series and someone who wants to support your game... Make this right. As things stand, you are only sending the message that you do not care.