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  1. #1
    Player
    Design's Avatar
    Join Date
    Aug 2013
    Posts
    143
    Character
    Day Fahl
    World
    Balmung
    Main Class
    Conjurer Lv 50

    NA/EU servers: Go get better quality servers

    It's the server, not us. Please for the love of God fix these.

    Here's how I know:
    Recieivng spikes from 0 to 5500 back down to 0 to 6700 back down to 0 back up to 6300 back down to 0 back up to 4500

    MEANWHILE:
    SENDING: 550, 1034, 6403, 203, 58... NEVER GOES TO 0.

    That means my ISP is trying to send info to the server and it's not getting data back from it. THIS is a SE side issue, NOT my ISP.

    FIX THE NA/EU SERVERS FOR THE LOVE OF GOD.
    (6)

    Always live, all the time.
    www.twitch.tv/quickdesigntr

  2. #2
    Player
    Azakiah's Avatar
    Join Date
    Sep 2013
    Posts
    37
    Character
    Ember Windkin
    World
    Midgardsormr
    Main Class
    Conjurer Lv 50
    FOR.THE.LOVE.OF.GOD.

    amen
    (0)
    Tell Square Enix how you feel about their Customer Service. Their survey link is found here: http://tinyurl.com/SquareEnixSurvey
    Call Square Enix Customer Service: 1-310-846-0345

  3. #3
    Player
    Design's Avatar
    Join Date
    Aug 2013
    Posts
    143
    Character
    Day Fahl
    World
    Balmung
    Main Class
    Conjurer Lv 50
    im on the phone with tech support, let's see how this goes
    (1)

    Always live, all the time.
    www.twitch.tv/quickdesigntr

  4. #4
    Player
    Azakiah's Avatar
    Join Date
    Sep 2013
    Posts
    37
    Character
    Ember Windkin
    World
    Midgardsormr
    Main Class
    Conjurer Lv 50
    Please let me know, I hung up after 30 minutes of automated looping
    (0)
    Tell Square Enix how you feel about their Customer Service. Their survey link is found here: http://tinyurl.com/SquareEnixSurvey
    Call Square Enix Customer Service: 1-310-846-0345

  5. #5
    Player
    Design's Avatar
    Join Date
    Aug 2013
    Posts
    143
    Character
    Day Fahl
    World
    Balmung
    Main Class
    Conjurer Lv 50
    So he said "it's being investigated"


    My response: "We kinda figured that one out dude. What you guys need is to actually be more in contact with the players. Give us updates on the tech support forums. Get admins to be more active. I'm pretty sure if you let us know what's going on, that'll help a hell of a lot out"
    (1)

    Always live, all the time.
    www.twitch.tv/quickdesigntr

  6. #6
    Player
    Yoggi's Avatar
    Join Date
    Aug 2013
    Posts
    10
    Character
    Yoggi Bigbone
    World
    Shiva
    Main Class
    Thaumaturge Lv 50
    EU gameservers hosted in CANADA???
    When you have boss battles that REQUIRE low latency? C'MON!
    (1)

  7. #7
    Player
    Design's Avatar
    Join Date
    Aug 2013
    Posts
    143
    Character
    Day Fahl
    World
    Balmung
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Yoggi View Post
    EU gameservers hosted in CANADA???
    When you have boss battles that REQUIRE low latency? C'MON!
    i never did get this one. especially Quebec
    (0)

    Always live, all the time.
    www.twitch.tv/quickdesigntr

  8. #8
    Player
    Poki's Avatar
    Join Date
    Aug 2013
    Posts
    36
    Character
    Poki Tieto
    World
    Behemoth
    Main Class
    Conjurer Lv 80
    At this point I think they're just banking on enough people quitting the game to the point where the current server/network infrastructure is sufficient for the remaining fraction of the player base.
    (0)

  9. #9
    Player
    Azakiah's Avatar
    Join Date
    Sep 2013
    Posts
    37
    Character
    Ember Windkin
    World
    Midgardsormr
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Poki View Post
    At this point I think they're just banking on enough people quitting the game to the point where the current server/network infrastructure is sufficient for the remaining fraction of the player base.
    lol, i sure hope not
    (0)
    Tell Square Enix how you feel about their Customer Service. Their survey link is found here: http://tinyurl.com/SquareEnixSurvey
    Call Square Enix Customer Service: 1-310-846-0345

  10. #10
    Player
    ninesunz's Avatar
    Join Date
    Aug 2011
    Location
    U-DA!
    Posts
    339
    Character
    Nine Sunz
    World
    Hyperion
    Main Class
    Pugilist Lv 50
    You'll have to show me multiple trace routes to SE's server for me to believe you.
    (0)

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