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  1. 10-03-2013 12:27 PM #1
    Mithril
    Player
    Mithril's Avatar
    Join Date
    Aug 2013
    Posts
    16
    Character
    Mithril Winter
    World
    Faerie
    Main Class
    Gladiator Lv 50

    Why is my account suspended?

    Select Service Account
    FINAL FANTASY XIV 1
    Add New Service Account


    This service account is currently suspended.


    Account Type

    Collector's Edition

    Service Account Status

    Standard
    Remaining Days ： 4 days (Free Trial Period)

    Bonus

    You have no Veteran Rewards.

    Other Received Bonus Items
    ・Cait Sith Doll
    ・Moogle Cap
    ・Helm of Light
    ・Baby Behemoth
    ・Behemoth Barding
    ・Coeurl Bell

    Sooo, I got 90k'd earlier today and now I'm greeted with this.
    I changed my password because I thought something might have happened.
    I have no new mails about anything except that trial will be running out soon, but I bought time beyond that already. Help?
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  2. 10-03-2013 04:07 PM #2
    Mithril
    Player
    Mithril's Avatar
    Join Date
    Aug 2013
    Posts
    16
    Character
    Mithril Winter
    World
    Faerie
    Main Class
    Gladiator Lv 50
    Guess I will have to call them tomorrow and hope for the best.. sigh.
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  3. 10-03-2013 05:45 PM #3
    SynbiosRex
    Player
    SynbiosRex's Avatar
    Join Date
    Oct 2013
    Posts
    29
    Character
    Synbios Rex
    World
    Masamune
    Main Class
    Botanist Lv 50
    I'm sorry to hear this has happened to you, I wish you luck, but unfortunately, SE customer service is shit and unhelpful, they just don't care.
    (2)
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  4. 10-17-2013 10:28 PM #4
    Boretalith
    Moderator Boretalith's Avatar
    Join Date
    Sep 2013
    Posts
    979
    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.
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