I noticed what they said about people having a part in the recent RMT gil selling. I spoke to customer support about what they are doing about the people who bought gil. A lot of the people were obvious gil buyers due to no DoM/DoW/gathering classes above level 5 but all tradecrafts at 50 and all HQ items on a non-legacy server. These same people will argue their point of using the marketboard like a pro. Are they going to take care of these people even if they don't have a high amount of gil on their characters to keep unnoticed but abused the system. Is there a way for them to backtrack accounts and look at their activity, so these members also get punished?