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  1. #1
    Player
    Shydo123's Avatar
    Join Date
    Aug 2013
    Posts
    21
    Character
    Soccora Sureshot
    World
    Gilgamesh
    Main Class
    Archer Lv 50

    3-10 sec pause/lag

    I have less than a 100 ping from Washington State all the way to Montreal with a crazy high download and upload speed yet I am getting a 3-10sec pause every few secs while playing FFXIV on my desktop. This is not acceptable for an online game. My sub for 6mos is about to be charged but I will cancel it if the game is not playable. Thank you.
    (5)

  2. #2
    Player
    Azakiah's Avatar
    Join Date
    Sep 2013
    Posts
    37
    Character
    Ember Windkin
    World
    Midgardsormr
    Main Class
    Conjurer Lv 50
    Welcome to the club. They are ignoring emails, ignoring this forum, ignoring Twitter, and in general, ignoring potential subscribers. I'm frustrated but I'm only going to mess around w/ this game for so long, then it's on to the next one.
    (2)
    Tell Square Enix how you feel about their Customer Service. Their survey link is found here: http://tinyurl.com/SquareEnixSurvey
    Call Square Enix Customer Service: 1-310-846-0345

  3. #3
    Player
    ntall1's Avatar
    Join Date
    Aug 2013
    Posts
    300
    Character
    Johra Burgers
    World
    Leviathan
    Main Class
    Conjurer Lv 50
    You are not alone. There are tons of ppl having this exact issue. Just wait till everyone starts telling you that it is your problem, your isp's problem, and that YOU need to fix it.

    This issue is so frustrating. Its been going on all month just not to the degree it has been over the last two days. While I hate that I and others are having this issue, I am glad its gotten worse over the last two days so enough ppl will start to complain about it in order to get something done about the problem.

    This imo is the worst time to be having these issues as so many players are about to be up on their free time. If you cant play a game for the last week of your trial due to issues on the companies end are you going to sub???? Probably not.
    (2)

  4. #4
    Player
    Shydo123's Avatar
    Join Date
    Aug 2013
    Posts
    21
    Character
    Soccora Sureshot
    World
    Gilgamesh
    Main Class
    Archer Lv 50
    I had this issue occasionally but ever since the last midnight maintenance it gets like this during peak time. I believe it has to do with the fact that they upped the instance server load as I was able to queue for AK in less than 5mins during peak times. This seems to have affected the world server load in zones people are grinding fates,etc. Obviously they fixed one thing but broke another.....
    (1)

  5. #5
    Player
    WickedTheory's Avatar
    Join Date
    Sep 2013
    Posts
    13
    Character
    Wicked Theory
    World
    Goblin
    Main Class
    Conjurer Lv 50
    Been happening to me since yesterday afternoon, and it is only getting worse. I feel your pain.
    (3)

  6. #6
    Player
    Rohirrim's Avatar
    Join Date
    Aug 2013
    Posts
    38
    Character
    Elbereth Gilthoniel
    World
    Odin
    Main Class
    Gladiator Lv 70
    I have just canceled the automatic renewal of my subscription. I wanted to add 90 days cause the game is lot of fun. Although I was unable to play the last 2 days due to extremely high lag. If by chance the problem is solved the next 4 days that I still have to play then I ll add more game time. or else I ll wait for some friends already bought game card time to ensure me that the problem was fixed...This is not any "threat" or "rage quit", e.t.c. I am just unable to play cause sadly I can only play on peak times due to real life responsibilities and at peak time the game is unplayable right now.
    (1)

  7. #7
    Player
    Twilite's Avatar
    Join Date
    Sep 2013
    Location
    Ul'dah
    Posts
    1,478
    Character
    Miranda Madison
    World
    Twintania
    Main Class
    White Mage Lv 80
    Quote Originally Posted by Shydo123 View Post
    I have less than a 100 ping from Washington State all the way to Montreal with a crazy high download and upload speed yet I am getting a 3-10sec pause every few secs while playing FFXIV on my desktop. This is not acceptable for an online game. My sub for 6mos is about to be charged but I will cancel it if the game is not playable. Thank you.
    The pauses are tell tale signs of an army of 90k errors coming your way. Just log off because once that starts, your game IS unplayable.
    (1)

  8. #8
    Player
    Zeila's Avatar
    Join Date
    Aug 2013
    Posts
    73
    Character
    Zei Vi
    World
    Exodus
    Main Class
    Gladiator Lv 50
    It's effecting a lot more people unfortunately.
    (0)

    Server: Exodus
    ____________________________________________
    Visit us @ http://www.nyalus.com

  9. #9
    Player
    pdills12's Avatar
    Join Date
    Oct 2013
    Posts
    7
    Character
    Rudio Leman
    World
    Ultros
    Main Class
    Rogue Lv 50
    running fine from launch till 2 days ago. now sometimes it takes me 3 minuets just to mine a single node.
    (1)

  10. #10
    Player
    Yoggi's Avatar
    Join Date
    Aug 2013
    Posts
    10
    Character
    Yoggi Bigbone
    World
    Shiva
    Main Class
    Thaumaturge Lv 50
    Exactly the same problem. Unplayable from Sweden, 300-500ms latency.
    (0)

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