Customer,

Regarding your request for technical support. Please find your answer below.

Unfortunately the SQUARE ENIX Support Center cannot assist with this issue via email. In order to further assist you, we will need you to contact us via phone or chat, and the SQUARE ENIX Support Center will be happy to assist you.


So, I call the support center, and nobody picks up. Don't even waste your time, just go play another game is our only option at the moment.