Hi Apple, while I wanted to jump in with you on this one, I cannot. I get 90k when I have issues on my end. I also get 90k when I'm sitting in Ul'dah crafting and instead of my usual 5 seconds of lag it jumps to 30 seconds. If the SE response directly addressed the latter, I would agree it is conclusive. However, it just says 90k without going into any details. It is as if they are saying, "don't contact us anymore". I believe the issue I have IS server based, but that email does nothing to convince me SE is doing anything about it or even understands what the problem is. Perhaps if you post the first letter as well? And if you did post the first letter somewhere, I'm sorry I must have glanced over it. I'm with you in the lag, Masha