Quote Originally Posted by jcw005 View Post
How hard is it to pay someone minimum wage to watch the forums and do that very thing? There seem to be people who essentially do that very thing for free both here and on the FF14 subreddit.
Well, I dont work for SE, I don't know all the things that go on behind closed doors so I cant say how hard it would be to do such a thing. You may be able to point to one example of a company that does it but again, I dont work for that company either so I cant tell you how things compare behind closed doors. If i did have a magic ball that could show me exactly what has been discussed at their corporate meetings, then maybe I could be condescending about what I see on my end.

Fact is, I simply dont know nor do I pretend to know or feel I am in a position to tell them how to do their job. I can offer suggestions but I dont feel right making degrading remarks on what they do/dont do.

But feel free to continue to vent. While I agree with you that customer service could be improved I dont agree with how you are saying it. Sorry.