Quote Originally Posted by BrockLi View Post
That's email support for ya.

This isn't SE, but for Guild Wars 2, I sent in a ticket about losing my login information. I explained everything in a very detailed email... then I received a reply that asked me to send them information I HAD JUST SENT to them. It was *all* there.
Frustrating... and it makes zero sense whatsoever... long story short, I don't play Guild Wars 2. That game was awful, anyway.
tbh arenanet was better at support and feedback to customers than SE ever was. but i do feel your pain lol
email support is the only thing i can use, when i click to find support theres no phonenumber. at some point i clicked something like "call us" or something similar.....took me straight to the email form thing. im curious to see what happens in a few days from now. when the free playtime is over and people need to subscribe lol