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  1. #1
    Player
    Stryker's Avatar
    Join Date
    Apr 2012
    Posts
    177
    Character
    Roy Hildenbrand
    World
    Hyperion
    Main Class
    Gladiator Lv 50
    It's a good chance its your PSU.

    When everything is under load your computer probably draws peak wattage of your PSU so 600 Watts. The problem with that is that PSU's technically don't draw 600 Watts from the power socket, they draw a variable amount to supply 600 watts to the computer. So if you're not able to draw enough from the wall socket that could create an influx into your PSU so if your computer needed 590 watts to run under its current load but were only able to get 589 W theoretically from the wall then it would cause a shut down.

    http://www.howtogeek.com/129667/what...ply-unit-mean/

    I've had the same problem with a 550 W PSU, it wasn't enough. I upgraded to 750-800 W just to be on the safe side. I would suggest replacing your PSU to at least 650, 700 to be safe. Other's may disagree, but that's my opinion based on my own experiences.
    (0)

  2. #2
    Player
    JustinLovesIzzy's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    56
    Character
    Poisonous Candy
    World
    Faerie
    Main Class
    Conjurer Lv 50
    dropped down to standard and ran for 2 hours unimpeded.
    dont know whats going on still. will look into upgrading PSU. all me monitoring programs are telling me its not overheating though. thanks for all the input
    (0)

  3. #3
    Player
    Tomiangu's Avatar
    Join Date
    Sep 2013
    Posts
    27
    Character
    Miguanto Antomigu
    World
    Cactuar
    Main Class
    Archer Lv 32
    JustinLovesIzzy, sorry, no solution here but wanted to say that I had the same thing about a week after installing FF14. Out of the blue, the computer would kick me right out and restart. I tried the drivers as well, update, uninstall, reinstall etc. Nothing worked for me. Sometimes I could play an entire evening and sometimes it was impossible to play due to the restarts. I have a Geforce GTX 680 by the way.
    To this day I am not even sure what fixed it, all I know, there were a couple driver updates through the Nvidia Control Panel and at one point in time it just stopped restarting. Some time back I experienced the same thing when I installed Minecraft. Same card, computer started to act up with restarts even outside of the game. I uninstalled it and it worked fine after that.
    So far everything works fine for me, knock on wood.. Hope you figure yours out soon.
    (0)

  4. #4
    Player
    Bargon's Avatar
    Join Date
    Oct 2013
    Posts
    4
    Character
    Bargon Ancrath
    World
    Ultros
    Main Class
    Thaumaturge Lv 54
    I had a similar problem like yours. PC would shut off only during gaming sessions. Temperature monitoring software showed that nothing was overheating. Power supply (not a cheap one either!) was still under warranty so I replaced it. That didn't help either.

    The culprit turned out to be a bad stick of RAM. If you have multiple sticks, take one out. Play the game for a while and see if the problem persists. If it still does, put that one back in and take out the other(s) and repeat. It seems like my problem was a much rarer occurrence than having a Power supply failing, or overheating... but hey, it happened to me.
    (0)

  5. #5
    Player
    Malamasala's Avatar
    Join Date
    Aug 2013
    Posts
    348
    Character
    Lalah Elakha
    World
    Sargatanas
    Main Class
    Arcanist Lv 50
    Quote Originally Posted by Bargon View Post
    The culprit turned out to be a bad stick of RAM. If you have multiple sticks, take one out.
    This is probably my situation. I say probably since it is so random. I replaced by RAM once with new, and the problem seemed to go away. To confirm it really was the RAM I plugged it in together with the new RAM but it worked so it confused me. Later (a couple of months) it began again and I was suspecting the PSU. But just because I could, I removed the old RAM again and there has been no problems since. I can't tell if I'm just in the lucky period, or if it actually is the RAM, but I'm going to see how long this lasts me.

    But it is soon time to get a new PC (or most of the inner content anyway) because I've noticed my ethernet plug is broken on the motherboard and it can never be good to have broken stuff on the motherboard and not act on it with replacements.
    (0)

  6. #6
    Player
    Rillifane's Avatar
    Join Date
    Aug 2011
    Posts
    189
    Character
    Rillifane Woren
    World
    Hyperion
    Main Class
    Arcanist Lv 50
    I had this problem a few weeks ago, whenever anything graphically intensive was used my computer would turn itself off, turned out my PSU wasn't able to cope with the power needed to fully run my graphics card as it (my PSU) was getting old. Even though you have stated your parts are only about 1.5 years old that doesn't mean the parts that make up your PSU are fine, you could have been sold one with slightly bad parts which has caused it to expend its life span much sooner. IF you have a friend with a 700W PSU you can borrow off them to test it you can see it's most likely a PSU problem.

    Also when people mention about temps they aren't just talking about GPU temps, they are talking about CPU temps as when the CPU gets too hot all systems turn themselves off to prevent damage to the CPU.
    (0)

  7. #7
    Player
    wolfsspirit's Avatar
    Join Date
    Mar 2012
    Posts
    276
    Character
    Lakota Pride
    World
    Ragnarok
    Main Class
    Marauder Lv 50
    for techies interested ,, PSU's problems explained :

    http://www.overclockers.com/forums/s...d.php?t=548862
    (0)

  8. #8
    Player
    HeiZei's Avatar
    Join Date
    Apr 2011
    Posts
    58
    Character
    Mr Sticks
    World
    Adamantoise
    Main Class
    Thaumaturge Lv 50
    Definitely sounds like a fried video card or under powered PSU
    (0)

  9. #9
    Player

    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    64
    Video card overheating wouldn't cause his entire system to shut down, would it?

    Sounds to me more like an overheating cpu, or bad power supply.
    (0)

  10. #10
    Player
    Kobolt's Avatar
    Join Date
    Sep 2013
    Posts
    69
    Character
    Kobolt Caerulos
    World
    Leviathan
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Sasse View Post
    Video card overheating wouldn't cause his entire system to shut down, would it?

    Sounds to me more like an overheating cpu, or bad power supply.
    if ANY component of a computer overheats it will shutdown as a safety measure for your computer. i had that problem with my old card. when my computer was shutting down, I just removed the cover and felt the card by touch when I was playing games. the card almost burned my finger, hot enough to fry bacon.
    (0)

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