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  1. #1
    Player
    JustinLovesIzzy's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    56
    Character
    Poisonous Candy
    World
    Faerie
    Main Class
    Conjurer Lv 50

    My PC keeps turning off...please help

    I am running all the current driver and have had no problems with game, until last night. During a CM run, my PC just shut off, i thought maybe it was a power surge, booted back up and played until maintenance (4.5 more hours). Today after maintenance, I've tried about 10 times to play, everytime, my PC runs the game fine for about 5-12 minutes and then shuts off. No overheating. Pristinely cleaned. Drivers up to date. Uninstalled and reinstalled game. Defragged. Tested against other games, skyrim, fallout new vegas, no problems. I have no idea what is up. But I know it has to be a compatibility problem with game. I really wanna play. But If i can't get this fixed, I'm gonna have to cancel. I have a 90 day sub about to charge on the 5th. Please help. Anyone with similar problems or PC knowledge. Or SE itself. I WANNA PLAY!

    I also posted this in Tech Support
    (0)

  2. #2
    Player
    Slickpig's Avatar
    Join Date
    Aug 2013
    Posts
    78
    Character
    Sibian Dragonspire
    World
    Malboro
    Main Class
    Gladiator Lv 60
    Sounds like you are overheating. if you have poor circulation, or a bad seat with your CPU to your MB this can happen. Or your power supply is failing or another component. Those are the only reasons I've ever seen for a pc just shutting off, and I've seen a lot of them.
    (3)

  3. #3
    Player
    JustinLovesIzzy's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    56
    Character
    Poisonous Candy
    World
    Faerie
    Main Class
    Conjurer Lv 50
    my card isnt overheating, running at 40 degrees.
    (0)

  4. #4
    Player
    Laifon's Avatar
    Join Date
    Aug 2013
    Posts
    160
    Character
    Laifon Covey
    World
    Odin
    Main Class
    Gladiator Lv 52
    Do you get BSOD?
    (0)

  5. #5
    Player
    Gilraen's Avatar
    Join Date
    May 2012
    Location
    Gridania
    Posts
    2,489
    Character
    Gilraen Bior
    World
    Midgardsormr
    Main Class
    Archer Lv 70
    Contrary to what you may think, this probably is overheating. Mayhaps it's your power supply overheating, I had a similar problem once before where my power supply was inadequate to handle the parts I had installed and kept overheating. Have you recently upgraded some component on your computer?
    (1)

  6. #6
    Player
    Theref's Avatar
    Join Date
    Sep 2013
    Posts
    283
    Character
    Rurod Arkdale
    World
    Tonberry
    Main Class
    Alchemist Lv 50
    Try replace your power supply!
    (4)
    Quote Originally Posted by Heh View Post

  7. #7
    Player
    JustinLovesIzzy's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    56
    Character
    Poisonous Candy
    World
    Faerie
    Main Class
    Conjurer Lv 50
    the most recent upgrade i have made to the PC was the card, but it was a downgrade from an AMD card that was overheating due to this game. the card i have now is much smaller, efficient and takes less power. I also have been running that card since Aug 9th with no problem. So no changes. why would my power supply be overheating only in this game and nowhere else? that isnt sarcasm, btw.
    (0)

  8. #8
    Player
    JustinLovesIzzy's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    56
    Character
    Poisonous Candy
    World
    Faerie
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Laifon View Post
    Do you get BSOD?
    BSOD? sorry I'm a little bit of a noob.
    (0)

  9. #9
    Player
    wolfsspirit's Avatar
    Join Date
    Mar 2012
    Posts
    276
    Character
    Lakota Pride
    World
    Ragnarok
    Main Class
    Marauder Lv 50
    He didnt get BSOD probly .
    I have had it too , underclocked my graphic card ( not heat issues at all and no problems with computer) been searching all over...
    It runs fine now after downclocking my videocard back to standard/factorysettings.... the videocard isnt the problem however.
    I am pretty sure your PSU is the problem , because once i did some powersavings on my system, the problems were gone .. so i need a new PSU

    P.S. it probly is PSU overheating indeed.
    I know it is because when it shut down ,, and restarted computer inmediately it would shut down again ,waiting for a few minutes , i could boot normaly and not get powered down , untill after playing game for some time.
    I haven't checked yet with adding an extra fan to the PSU , i probly buy a new PSU later , so i just play on more powerfriendly settings untill then .
    (0)
    Last edited by wolfsspirit; 10-02-2013 at 02:11 AM.

  10. #10
    Player
    neoreturn's Avatar
    Join Date
    Aug 2013
    Posts
    258
    Character
    Neo Anderson
    World
    Sargatanas
    Main Class
    Pugilist Lv 50
    Somehow I had same issue as OP. don't have problem to run other game. it may be related with power supply but why only ffxiv tigger it?
    (0)

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