My PC keeps turning off...please help

[Feifonwong]

BSOD? sorry I'm a little bit of a noob.

He means blue screen of death. Do you get a blue screen with code and jumbled drunk numbers splashed on your screen?

[Laifon]

BSOD? sorry I'm a little bit of a noob.

Blue screen of death

Doesn't seem to be the case tho

[JustinLovesIzzy]

Blue screen of death

Doesn't seem to be the case tho

yeah, no. just power cuts off

[Slickpig]

yeah, no. just power cuts off

Sorry for your troubles. I've been working on computers for a living for 15+ years, and I can honestly say I've never seen a program cause this directly, it was ALWAYS because of a failing component, or overheating, possibly due to said program taxing it. Did you build this pc? or was it a store bought one? if store bought it may be tough to swap the power supply, and those are generally pretty low wattage and can have difficulty running high end graphics cards. If I was a betting man I would bet on the PSU (power supply unit) it should say on it how many watts it is, can you tell us what it says? It should be at least 500w if you have a high end video card.

[neoreturn]

BSOD? sorry I'm a little bit of a noob.

Bsod= blue screen . I don't think you had it. I had the same issue as you. more like it was caused by power supply but FFXiv just too easy to trigger the issue.

[Gilraen]

Contrary to what you may think, this probably is overheating. Mayhaps it's your power supply overheating, I had a similar problem once before where my power supply was inadequate to handle the parts I had installed and kept overheating. Have you recently upgraded some component on your computer?

[JustinLovesIzzy]

the most recent upgrade i have made to the PC was the card, but it was a downgrade from an AMD card that was overheating due to this game. the card i have now is much smaller, efficient and takes less power. I also have been running that card since Aug 9th with no problem. So no changes. why would my power supply be overheating only in this game and nowhere else? that isnt sarcasm, btw.

[wolfsspirit]

He didnt get BSOD probly .
I have had it too , underclocked my graphic card ( not heat issues at all and no problems with computer) been searching all over...
It runs fine now after downclocking my videocard back to standard/factorysettings.... the videocard isnt the problem however.
I am pretty sure your PSU is the problem , because once i did some powersavings on my system, the problems were gone .. so i need a new PSU

P.S. it probly is PSU overheating indeed.
I know it is because when it shut down ,, and restarted computer inmediately it would shut down again ,waiting for a few minutes , i could boot normaly and not get powered down , untill after playing game for some time.
I haven't checked yet with adding an extra fan to the PSU , i probly buy a new PSU later , so i just play on more powerfriendly settings untill then .

[JustinLovesIzzy]

He didnt get BSOD probly .
I have had it too , underclocked my graphic card ( not heat issues at all and no problems with computer) been searching all over...
It runs fine now after downclocking my videocard back to standard/factorysettings.... the videocard isnt the problem however.
I am pretty sure your PSU is the problem , because once i did some powersavings on my system, the problems were gone .. so i need a new PSU

what did you do? i'd like to get this fixed so i can play lol. thnx

[neoreturn]

Somehow I had same issue as OP. don't have problem to run other game. it may be related with power supply but why only ffxiv tigger it?