My PC keeps turning off...please help

[Twilite]

just got back from PC store. here is the problem.

The company i had build this PC is cyberpowerPC and they are skimping assholes. Ive had problems from day 1 with their shoddy work. But here is what they did, they put grey grease on my "gaming PC", who thinks that is gonna work? It was almost completely dry and useless. That shit doesnt even last on regular office PCs for long. I got it taken off and Arctic Silver applied and heat sink is reseated. About to boot game up while monitoring temp, will let you know soon.

I've had issues with them, but mostly the MSI parts they use. Otherwise it's a good company. But it's safer to buy the CPU separate and install it yourself.

[JustinLovesIzzy]

apparently i didnt get it figured out, after about 30 min, it hit 60 degrees and shutdown again

[MithrasInvictus]

How is the fan on your radiator holding up? For that matter, is your liquid pump still working properly. I use a closed-loop liquid system as well, but like everything, the more moving parts, the more chances for failure.
That could be the problem if you are running a closed liquid system and still having issues with CPU heat.

[MissRoxy]

just got back from PC store. here is the problem.

The company i had build this PC is cyberpowerPC and they are skimping assholes. Ive had problems from day 1 with their shoddy work. But here is what they did, they put grey grease on my "gaming PC", who thinks that is gonna work? It was almost completely dry and useless. That shit doesnt even last on regular office PCs for long. I got it taken off and Arctic Silver applied and heat sink is reseated. About to boot game up while monitoring temp, will let you know soon.

Uh, what? A lot of thermal paste are gray. What do you mean that it's not going to work? It may appear ' dry ', but that's just how it is in cold / room temp. All thermal paste have different consistency.

As for Arctic Silver 5, that thermal paste takes forever to cure! lol. I'm surprised they still use that at the PC store you went to. Don't get me wrong... it is a good paste... but there are a lot of better choices out there since AS5 is pretty outdated.

[MithrasInvictus]

Oh! I just thought of something. Do you overclock your CPU? If you do, stop it immediately until you have given your thermal paste a few days to cure.

[ZohnoReecho]

I only hope they are not trying to scam you and sell a different cooling system

[MissRoxy]

How is the fan on your radiator holding up? For that matter, is your liquid pump still working properly. I use a closed-loop liquid system as well, but like everything, the more moving parts, the more chances for failure.
That could be the problem if you are running a closed liquid system and still having issues with CPU heat.

Hm... yeah it may be a pump issue since he mentioned that his system is watercooled... but shouldn't the PC repair store check that before handing back his PC? :/

[Twilite]

Whatever you do, don't get water cooling. It's ok, until it leaks.

Edit: And I see you have water cooling..

Might check for leaks. It'll be around the base of the "tank"(the heatsink). Depending on how bad the leak it, the residue will be around the CPU itself. This can screw up the CPU and potentially ruin your mobo.

Now if the cooler is the issue and no leaks, it'd be suggested to fill it with distill water. I'd say don't do that(did not work for me), and just get a brand new cooling system.

As for PC guy supposed to check this and that - it's all about money. If it means you coming back, they wont check everything.

[MissRoxy]

OP, do you mind taking a picture inside your case? XD

I'm unclear as to which part of your system is watercooled. CPU? GPU? or both?

Also, is it custom loop or is it an AIO ( all in one ) watercooling?

As for PC guy supposed to check this and that - it's all about money. If it means you coming back, they wont check everything.

Well that's pretty shady...

[ntall1]

Water cooling is only good if you really need it. Water cooling requires upkeep. You need to clean it on a 1 - 2 month basis to keep it running properly and working as intended. You should really only be using water cooling if you really need it due to overclocking and stuff like that.

As for the thermal paste.. This alone will not keep your CPU cool. You need a decent heatsink, then you also need some form of exhaust on your chassis to get that hot air out of the case.

There are many things inside your system that create heat. Mainly the CPU, then the GPU, RAM, HD's, and PSU. When you remove heat from one of these it has to go somewhere. This is why ppl build compures with either Negative air pressure, or Possessive air pressure. Depending on whether or not your GPU exhausted out the back of your machine, or inside your machine will dictate what kind of air pressure you system needs.

While air flow in the Tower is very important, what is more important is that heatsink on the CPU as it is responsible for conducting, and dissipating the main source of heat inside that system.

Any system you are going to be gaming on for hours on end will require a better than average cooling system to keep temps down and insure the life of the system.