My PC keeps turning off...please help

[ZohnoReecho]

I see, I only checked the first post ^^;

[KisaiTenshi]

I am running all the current driver and have had no problems with game, until last night. During a CM run, my PC just shut off, i thought maybe it was a power surge, booted back up and played until maintenance (4.5 more hours). Today after maintenance, I've tried about 10 times to play, everytime, my PC runs the game fine for about 5-12 minutes and then shuts off. No overheating.

yeah its definitely the cpu over heating. its at 28-30. after less than 3 min in game it goes to 68 and keeps climbing unless i alt tab

I could have told you right away it was overheating. What you experienced is a thermal shutdown which is invoked by the CPU's thermal diode, not the operating system. This doesn't leave event log traces other than "failed to shutdown properly". This is normally something experienced by people gaming on laptops.

What you need to do is check that the CPU cooling is functioning properly. If it's it's using stock TIM (Thermal Interface Material) you'll want to replace it with something higher quality. Most third-party cooling systems look like a large radiator with a large fan or two on them, versus the stock heatsink and fan which is usually "just sufficient" to operate in an average computer case.

Even then, you may have damaged the CPU already if this has been done repeatedly.

The reason why other posters mention the PSU is that this also happens when the PSU malfunctions and drops a voltage rail. (I've seen this happen at least twice.) You also mentioned you have a UPS. Some UPS's can not be used with PSU's that have Active PFC circuits (your PC will just "turn off" should the UPS switch to battery, exactly like you experienced here.)

I suggest that you keep the UPS for it's safety mechanisms, as that will save you from having to replace an entire computer, accessories, monitors, networking gear, etc should your electricity utility send a voltage spike down the line... or lightning.

[ntall1]

yeah its definitely the cpu over heating. its at 28-30. after less than 3 min in game it goes to 68 and keeps climbing unless i alt tab

This is what I said yesterday was most likely the issue and not not a lack of power issue. You had assured me that it was not an overheating CPU saying that you have been monitoring and checking it. Slightly frustrated to hear that this is indeed the issue.

Well at least you now know what the real issue is.

Buying new Chassi fans will probably not help you here.. What you need is a new heat sink with a decent thermal paste.

Before you can do this tho.. your PC is in danger if you do choose to play games on it in this condition. What you can do as a bandaid is to get a program like speed fan and make sure your heatsink and chassis fans are running at 100% (If you to choose to take the risk of gaming) Your PC wont be overheating unless it is under load. Normal things like internet browsing, and email will not put your computer under major load, and will probably not overheat you.

[ZohnoReecho]

i think it was just not mounted correctly. on my old pc just one pin was slightly higher then the others and had the same issue. xD

[JustinLovesIzzy]

just got back from PC store. here is the problem.

The company i had build this PC is cyberpowerPC and they are skimping assholes. Ive had problems from day 1 with their shoddy work. But here is what they did, they put grey grease on my "gaming PC", who thinks that is gonna work? It was almost completely dry and useless. That shit doesnt even last on regular office PCs for long. I got it taken off and Arctic Silver applied and heat sink is reseated. About to boot game up while monitoring temp, will let you know soon.

[Azakiah]

Glad you're back in action OP, hopefully the lag isnt too bad for you too

[ntall1]

just got back from PC store. here is the problem.

The company i had build this PC is cyberpowerPC and they are skimping assholes. Ive had problems from day 1 with their shoddy work. But here is what they did, they put grey grease on my "gaming PC", who thinks that is gonna work? It was almost completely dry and useless. That shit doesnt even last on regular office PCs for long. I got it taken off and Arctic Silver applied and heat sink is reseated. About to boot game up while monitoring temp, will let you know soon.

If it is a stock heat sink you might still need a new better heat sink.

When I built my last gaming rig I did it on a budget. I knew it was a bad idea to cheat out on the cooling system, and ended up getting a cheap stock heat sink. I had overheating issues every time I tried to play a game. So over the next year I had to buy and replace all the cooling parts in the PC spending even more money than I would have.

A stock heatsink when gaming can have your CPU over 70c. Replace that stock heatsink and you will probalby drop your CPU temps by 15c - 25c.

[JustinLovesIzzy]

after 12 min of fates, i am running at 30C still. my heat sink and water cooling system are actually top notch. nothing in my PC is budget. But the people i had build it are idiots. looks like my problem is solved. thanks for all the help. you guys rock. Couldnt of done it with out you. But whats the deal with the lag today. guess thats what they are fixing in maintenance tonight. Peace

[MissRoxy]

i think it was just not mounted correctly. on my old pc just one pin was slightly higher then the others and had the same issue. xD

It can be many things: Not mounted correctly, too little thermal paste, too much thermal paste, etc.

The stock heatsink should be fine for his CPU ( since he doesn't overclock ). If he wanted a cheap and better heatsink then I'd recommend hyper 212 plus/evo.

As for thermal paste, I personally use Arctic MX-4 since it has very little to no cure time. ( it's also non conductive ) but there are a lot of good ones such as Noctua NT-H1, Shin Etsu X-23 7738D, PK-1, TX-4, and many more.

after 12 min of fates, i am running at 30C still. my heat sink and water cooling system are actually top notch. nothing in my PC is budget. But the people i had build it are idiots. looks like my problem is solved. thanks for all the help. you guys rock. Couldnt of done it with out you. But whats the deal with the lag today. guess thats what they are fixing in maintenance tonight. Peace

Awesome.

[ntall1]

after 12 min of fates, i am running at 30C still. my heat sink and water cooling system are actually top notch. nothing in my PC is budget. But the people i had build it are idiots. looks like my problem is solved. thanks for all the help. you guys rock. Couldnt of done it with out you. But whats the deal with the lag today. guess thats what they are fixing in maintenance tonight. Peace

Nice.. Well I am glad you figured it all out, and hope you will still enjoy your new PSU... that PSU you got is pretty bad ass.