My PC keeps turning off...please help

[JustinLovesIzzy]

i got it and just hit 20 min mark without it shutting down. this will need more testing though. it ran fine for 2 hours yesterday when i bumped it to standard. then started again. but is running smooth and no shutdown yet. I'll keep yall posted. new PSU should be here by friday

[JustinLovesIzzy]

it shutdown after 30 min. quick question. what should the CPU temp be? and when will it shut down? now Im worried about it. after i started it back up it was reading 75C. is that ok?

[MissRoxy]

it shutdown after 30 min. quick question. what should the CPU temp be? and when will it shut down? now Im worried about it. after i started it back up it was reading 75C. is that ok?

No. That's NOT normal. In fact, that temperature is really high and unsafe considering the fact that it's at stock clock speed...

You should re-apply the thermal paste and re-seat the heatsink ASAP.

[JustinLovesIzzy]

yeah its definitely the cpu over heating. its at 28-30. after less than 3 min in game it goes to 68 and keeps climbing unless i alt tab

[JustinLovesIzzy]

so what do i do to fix this problem?

[MissRoxy]

so what do i do to fix this problem?

No. That's NOT normal. In fact, that temperature is really high and unsafe considering the fact that it's at stock clock speed...

You should re-apply the thermal paste and re-seat the heatsink ASAP.

^ What I wrote above.

[JustinLovesIzzy]

ok, will have to call my PC buddy about that one. sounds greek to me, thanks for all the help

[ZohnoReecho]

remove the heatsink http://youtu.be/foB7WJYXI60?t=1m20s and mount it back http://youtu.be/-Z-r6bjDfJE?t=40s
the pins are made of plastic so try pulling them one by one perpendicularly using the handle to not damage them.

[MissRoxy]

remove the heatsink http://youtu.be/foB7WJYXI60?t=1m20s and mount it back http://youtu.be/-Z-r6bjDfJE?t=40s
the pins are made of plastic so try pulling them one by one perpendicularly using the handle to not damage them.

I think it'd be best to let his friend do it because he's unfamiliar with computer hardware.

( By the way, you forgot to mention that he needs to remove the current thermal paste and re-apply. )

[Shirai]

I think it'd be best to let his friend do it because he's unfamiliar with computer hardware.

This indeed.
If you don't know how to put a computer back together it is better to have someone do it that does.
Even taking it apart can cause irreparable damage if you're unfmailiar with a computer's internal structure.

By the way, the videos posted show an Intel stock Cooler, Earlier in the thread the TS said he has an AMD rig.
The cooler mounting systems for the stock coolers of both CPU manufacturers are usually different.
Aside from that, the could be a completely different cooler altogether on that CPU, we don't know.