My PC keeps turning off...please help

[ntall1]

yeah thats the one. im gonna post the link to the newegg one i was gonna get, can you guys tell me if it will work with my card? ntall1 said something about the right connectors. my specs were in post earlier, but i have a Nvidia GeForce GTX 650
http://www.newegg.com/Product/Produc...82E16817152043

That one does have the 6 pin pci connectors that you need for your card.

I still recommend under clocking your vid card just to see if it stops shutting down your computer.

[JustinLovesIzzy]

That one does have the 6 pin pci connectors that you need for your card.

I still recommend under clocking your vid card just to see if it stops shutting down your computer.

the slider on afterburner is allows me to take it from default 0, to +502 or -502. I have it on -200. lets try it

[JustinLovesIzzy]

NA/EU servers down? i cant get list

[ZohnoReecho]

remove the heatsink http://youtu.be/foB7WJYXI60?t=1m20s and mount it back http://youtu.be/-Z-r6bjDfJE?t=40s
the pins are made of plastic so try pulling them one by one perpendicularly using the handle to not damage them.

[MissRoxy]

remove the heatsink http://youtu.be/foB7WJYXI60?t=1m20s and mount it back http://youtu.be/-Z-r6bjDfJE?t=40s
the pins are made of plastic so try pulling them one by one perpendicularly using the handle to not damage them.

I think it'd be best to let his friend do it because he's unfamiliar with computer hardware.

( By the way, you forgot to mention that he needs to remove the current thermal paste and re-apply. )

[Shirai]

I think it'd be best to let his friend do it because he's unfamiliar with computer hardware.

This indeed.
If you don't know how to put a computer back together it is better to have someone do it that does.
Even taking it apart can cause irreparable damage if you're unfmailiar with a computer's internal structure.

By the way, the videos posted show an Intel stock Cooler, Earlier in the thread the TS said he has an AMD rig.
The cooler mounting systems for the stock coolers of both CPU manufacturers are usually different.
Aside from that, the could be a completely different cooler altogether on that CPU, we don't know.

[ZohnoReecho]

I see, I only checked the first post ^^;

[KisaiTenshi]

I am running all the current driver and have had no problems with game, until last night. During a CM run, my PC just shut off, i thought maybe it was a power surge, booted back up and played until maintenance (4.5 more hours). Today after maintenance, I've tried about 10 times to play, everytime, my PC runs the game fine for about 5-12 minutes and then shuts off. No overheating.

yeah its definitely the cpu over heating. its at 28-30. after less than 3 min in game it goes to 68 and keeps climbing unless i alt tab

I could have told you right away it was overheating. What you experienced is a thermal shutdown which is invoked by the CPU's thermal diode, not the operating system. This doesn't leave event log traces other than "failed to shutdown properly". This is normally something experienced by people gaming on laptops.

What you need to do is check that the CPU cooling is functioning properly. If it's it's using stock TIM (Thermal Interface Material) you'll want to replace it with something higher quality. Most third-party cooling systems look like a large radiator with a large fan or two on them, versus the stock heatsink and fan which is usually "just sufficient" to operate in an average computer case.

Even then, you may have damaged the CPU already if this has been done repeatedly.

The reason why other posters mention the PSU is that this also happens when the PSU malfunctions and drops a voltage rail. (I've seen this happen at least twice.) You also mentioned you have a UPS. Some UPS's can not be used with PSU's that have Active PFC circuits (your PC will just "turn off" should the UPS switch to battery, exactly like you experienced here.)

I suggest that you keep the UPS for it's safety mechanisms, as that will save you from having to replace an entire computer, accessories, monitors, networking gear, etc should your electricity utility send a voltage spike down the line... or lightning.

[ZohnoReecho]

i think it was just not mounted correctly. on my old pc just one pin was slightly higher then the others and had the same issue. xD

[JustinLovesIzzy]

just got back from PC store. here is the problem.

The company i had build this PC is cyberpowerPC and they are skimping assholes. Ive had problems from day 1 with their shoddy work. But here is what they did, they put grey grease on my "gaming PC", who thinks that is gonna work? It was almost completely dry and useless. That shit doesnt even last on regular office PCs for long. I got it taken off and Arctic Silver applied and heat sink is reseated. About to boot game up while monitoring temp, will let you know soon.