Oh, yes. Blizzard is wonderful. /sarcasm

After the first time my wow account was hacked and lost everything they restored it and i bought a security token and changed my password. While the token was on it's way in the mail my account was hacked again and they told me they would no longer be restoring my account. I told them since they couldn't keep my information secure that they needed to delete the account permanently and they said no. I said fine, at least delete all of my personal information, credit card and email from the account. They said sure. To this day i get weekly emails from blizzard that my account is showing suspicious activity. This was all before Cataclysm came out.

Totally how a business should be run.