Is Website Feedback/Suggestions for Game Feedback, too?

[Mychael]

Back in the 1.0 forums this was a point of contention, that website feedback wasn't for game feedback. But it seems the mods have changed their mind?

We appreciate you taking the time to report this concern you are having to us. However, since this sounds like feedback rather than tech support, I will be closing this particular thread. We welcome you to post about this concern in the "Website Feedback / Suggestions" forums in order to discuss changes you would like to see done to the game or website. Thank you!

Regards,
Xetyline

Just curious because a general game feedback thread would be helpful.
Thanks.

[Althea]

Yeah they closed down some general discussion threads, too. One 72 pages - instead of moving it.

From the title this sounds like "website feedback" not "game feedback."

[Vektrat]

I also had the impression this forum was just for Website suggestions.

Good riddance locking this thread, my first suggestion would be for the community managers / devs, to start working and stop playing (because it seems they only check the forums when the game is down, if they check them). And if they see a major concern thread of over 70 pages, they should take a look at it, then notice it is not a f*cking suggestion, then notice people is worried and escalate it, then if it is in the wrong place at least move it (there are many other posts in the original section, and they didn't bother to lock them, so they obviously deliberately locked the elephant in the room), but under no circumstance you lock such a topic.

I'd like to remake the post here, but I can't bring myself to do so without putting insults in the thread tittle any more, so I will just refrain; can't communicate to <insert insult> / people who doesn't want to listen.

I'm not done.

This is a post I made in the Bug reports section:

SERVER LAG - Player complaints compilation (Demanding a specific answer)

And this is the reply to it:

Hello everyone,

Thank you all for your feedback regarding this matter! We greatly appreciate the information you've gathered to help us address this concern and can definitely understand how frustrating it is to deal with the delays you've mentioned.

I can assure you that if your report was moved to Accepted Bugs, we have received it and the matter will be looked into with importance. At this time, we must ask for your patience while your report is being investigated further.

We also kindly ask that you post any feedback, suggestions, or complaints that you may have in the General Discussions area, as the In-Game Bugs section is strictly used only for reporting possible issues with the game.

Please make sure to keep an eye for any possible updates here on the forum and the Lodestone website once there is further information!

Thank you again for your patience and understanding.

-SQUARE ENIX MODERATOR

I have patience, I probably wouldn't have given a damn if this issue was fixed yesterday, tomorrow, or in one year, as long as they said something, this is insulting and a lack of respect the magnitude of I can't think about (it's funny because if I had to choose a nation to tag for respect up to this moment I would've said Japan). This ignorance is building rage within me, when I didn't have this rage with the issue per se to begin with.

They are f*cking with us.

[Unruhe]

This is the place where SE wants people to post problems that SE has zero intention of fixing.

Website Feedback will never attract the eye of a potential customer, so it makes this place a logical choice to hide all the legitimate complaints about this game.