Message from Yoshi-P inadequate.

[Helzbelz]

I dont fully agree with the OP about Yoshi-P apology is inadequate. I will however say they made a critical design flaw that an apology will not fix. That is to tie the DF to everything that is instanced. Its a poor design because as we see if the DF goes down a lot of the game's content is down.

Here is what can be done to fix it.

I should be able to zone into the instance without being prompted to use the DF.
Solo instances that are for the story quest should not be filtered in to the DF
I should be able to enter any instanced content (PVP, GuildHest, Primal battle) without being forced to queue with the DF.

The DF is a tool for group matching and as we can see it can be overloaded and cause massive issues. Its too much a single break point that should be removed. If the DF is down people should be able to do content the old fashion way. Step into the instance.

[killerzebra12]

login restrictions are not a fix. Its like your car is broken so we take away your keys

[loungin]

It's not their fault, they didn't do it on purpose so just sit tight till everything is fixed.

Are You Serious With This Comment?!?! Haha.Then Who's Fault Is It? The People For Buying A $60 Game And Wanting To Play It. Some Ppl Are Just Ridiculous. I Served You Poop For Dinner, You Ate It, Got Sick But I Didn't Know It Would Happen So It's Not My Fault!!!!

[kanjitai]

He does nothing to explain why the NA/EU data center in particular is having these issues while the JP data center has been solid since the beginning of early access.

They have six more servers than NA/EU with a lower player population.

Why not spin up more NA/EU servers to relieve some of the load? When it comes to cost of development and distribution, hardware is relatively cheap.

You do know that he didn't even have to post an apology right? They did nothing wrong, too many people tried to play at the same time and the servers couldn't handle it. Kind of a good thing in a way. It means a lot of people want to play.

[Wolfie]

You do know that he didn't even have to post an apology right? They did nothing wrong, too many people tried to play at the same time and the servers couldn't handle it. Kind of a good thing in a way. It means a lot of people want to play.

Even if their setup was technically sound, which they admitted that it isn't, failing to account for congestion and being unable to provide the service that was promised is still doing it wrong. Customers both have the right and the reason to be pissed.

[Fraxture]

login restrictions are not a fix. Its like your car is broken so we take away your keys

More like weld the doors on the car shut. 'O_o'

[hrdndv]

They are not going to fix it by launch. They will launch with all the load problems they are having and more. At launch the load will double. The servers will crash. The duty finder will crash. Etc.

The only people trying to play now are preorder people. When they launch a ton more people will be trying to play.

Problems include Legacy worlds have too many people signed on. Way over capacity. How do you split a world? The only way is to set up another set of servers and allow people to transfer.... or forget Legacy World restrictions and just allow everyone on crowded servers to log into another server. This requires data transfer, but they could do this.

It is expensive and causes data transfer problems. Hoping the server problems will go away? These problems will not go away. They simply did not plan properly.

[Noata]

They at least told us why they did the login restrictions... you guys did read the posts? its to verify the optimization worked and they plan on lifting it after they gather data as they don't want launch to be unsuccessful. pre release is essentially a giant network stability test.

as for the reason why they have issues... the optimization could span anywhere from server setup to network setup, i am a fan of the latter as Most MMO's have this issues. and its impossible to predict. when you do not have the full scope of who and from where its pretty hard to even fathom what could mitigate it. and were talking IT, just spending thousands or possibly millions to add additional possibly ineffective or unneeded servers would be an extremely poor decision. Datacenters are not cheap.

[Gray_Spy]

[abbreviated due to character limit]

I appreciate the efforts and work the team has put through the launch weekend to ensure we will be able to play.

I was able to play enough to get 15 CONJ and 23 GLAD all while experiencing new content. I did so without zerg rushing the login server and mashing through it. I'm a hardcore gamer, and yes I did wake up a 4AM play from 5AM Saturday (EST) til Midnight Sunday without a hitch. Took breaks when they did maintenance, and it's not a huge deal to me.

I understand the complexities and do not hate the efforts, and I hope my fellow community players will too. Be more mature about it. They ensured it by giving it another chance with ARR and I am not disappointed.

They are trying, and doing their jobs to the best of their abilities. Keep at it, team, and I hope you read this, through all the negativity and void of complaints that seems to be coming and bashing the team. Here's one to keep you going.


Take care,
Gray Spy

[hrdndv]

Free access was a perk and there was not time period given, given something for free then complain when you don't get it!!!! Come on, its fixed and if you don't want to play don't but Yoshi has done an awesome job remaking a failure of a game into a great game in 2 years. If you dont want to play don't but don't go asking for apologies.

It is NOT free. Everyone on now preordered the game. Most got CE. $90 is not free.