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Type: Posts; User: Darneltia

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  1. Replies
    2
    Views
    968

    Greetings fellow Eorzean, We appreciate your...

    Greetings fellow Eorzean,

    We appreciate your contact today. Unfortunately, we are only able to provide support in English. Please reply back to this post in English so we may further assist with...
    (0)
  2. Replies
    7
    Views
    1,608

    Greetings fellow Eorzean, Unfortunately, if...

    Greetings fellow Eorzean,

    Unfortunately, if the Steam service is unavailable, you will not be able to play Final Fantasy XIV if registered through Steam. Furthermore, it is not possible to change...
    (0)
  3. Replies
    16
    Views
    6,619

    Greetings fellow Eorzean, We would like to...

    Greetings fellow Eorzean,

    We would like to further assist with this issue. Please provide a system report from the game by going to the 'Config' option on the Final Fantasy XIV launcher and to the...
    (0)
  4. Replies
    2
    Views
    3,141

    Greetings fellow Eorzean, We apologize for...

    Greetings fellow Eorzean,

    We apologize for the inconvenience. If you are experiencing an issue with updating the game files, you may be having transmission or connection issues. Please try these...
    (0)
  5. Replies
    2
    Views
    2,416

    Greetings fellow Eorzean, We apologize for...

    Greetings fellow Eorzean,

    We apologize for the inconvenience. If you are experiencing an issue with updating the game files, you may be having transmission or connection issues. Please try these...
    (0)
  6. Greetings fellow Eorzean, We would like to...

    Greetings fellow Eorzean,

    We would like to further assist with this issue. Please provide a system report from the game by going to the 'Config' option on the Final Fantasy XIV launcher and to the...
    (0)
  7. Replies
    2
    Views
    1,246

    Greetings fellow Eorzean, We would like to...

    Greetings fellow Eorzean,

    We would like to further assist with this issue. Please provide a system report from the game by going to the 'Config' option on the Final Fantasy XIV launcher and to the...
    (1)
  8. Greetings fellow Eorzean, We would like to...

    Greetings fellow Eorzean,

    We would like to further assist with this issue. Please provide a system report from the game by going to the 'Config' option on the Final Fantasy XIV launcher and to the...
    (0)
  9. Replies
    2
    Views
    998

    Greetings fellow Eorzean, We apologize for...

    Greetings fellow Eorzean,

    We apologize for the inconvenience you are experiencing with packet loss issues. Please provide the following information:

    - Platform (Windows, Mac, Playstation 4 or...
    (0)
  10. Replies
    5
    Views
    1,384

    Greetings fellow Eorzean, We apologize for...

    Greetings fellow Eorzean,

    We apologize for the inconvenience you are experiencing with packet loss issues. Please provide the following information:

    - Platform (Windows, Mac, Playstation 4 or...
    (0)
  11. Greetings fellow Eorzean, We apologize for...

    Greetings fellow Eorzean,

    We apologize for the inconvenience this matter has caused. Unfortunately, the Linux platform is not officially supported with Final Fantasy XIV. Due to this, we are...
    (0)
  12. Replies
    5
    Views
    2,026

    Greetings fellow Eorzean, Please try these...

    Greetings fellow Eorzean,

    Please try these general connection troubleshooting steps to see if they resolve the issue:

    ■ Restart communication equipment
    Power off your communication equipment...
    (0)
  13. Replies
    5
    Views
    1,664

    Greetings fellow Eorzean, We are happy to...

    Greetings fellow Eorzean,

    We are happy to hear that that you were able to resolve the issue.

    This thread will be moved to the 'Closed Concerns' sub forum as a result.

    Thank you for visiting...
    (0)
  14. Greetings fellow Eorzean, We apologize for...

    Greetings fellow Eorzean,

    We apologize for the inconvenience you are experiencing with stuttering issues in-game. Please provide the following information:

    - Are you using a wired or wireless...
    (0)
  15. Greetings fellow Eorzean, Based on the...

    Greetings fellow Eorzean,

    Based on the information provided, the issue might be related to the Playstation Network being down but some users have reported a similar issue and that it has been...
    (0)
  16. Greetings fellow Eorzean, We apologize for...

    Greetings fellow Eorzean,

    We apologize for the inconvenience. Based on the information provided, it appears the issue is Windows related. Normally, a blue screen is indicative of a Windows issue...
    (0)
  17. Replies
    8
    Views
    2,040

    Greetings fellow Eorzean, We would like to...

    Greetings fellow Eorzean,

    We would like to further assist with this issue. Please provide a system report from the game by going to the 'Config' option on the Final Fantasy XIV launcher and to the...
    (0)
  18. Replies
    2
    Views
    893

    Greetings fellow Eorzean, We apologize for...

    Greetings fellow Eorzean,

    We apologize for the inconvenience. Unfortunately, it is not possible to delete threads on the user end once they have been created.

    As this is just a general...
    (0)
  19. Greetings fellow Eorzean, We apologize for...

    Greetings fellow Eorzean,

    We apologize for the inconvenience you are experiencing with crashing/connection issues with a specific character in-game. Please provide the following information:

    -...
    (0)
  20. Greetings fellow Eorzean, We would like to...

    Greetings fellow Eorzean,

    We would like to further assist with this issue. Please provide a system report from the game by going to the 'Config' option on the Final Fantasy XIV launcher and to the...
    (0)
  21. Greetings fellow Eorzean, In regards to your...

    Greetings fellow Eorzean,

    In regards to your questions, please refer to the official website for details on the housing lottery system:
    ...
    (0)
  22. Replies
    5
    Views
    1,153

    Greetings fellow Eorzean, We are happy to...

    Greetings fellow Eorzean,

    We are happy to hear that that your issue has been resolved through the assistance of the SQUARE ENIX Customer Support Team.

    This thread will be moved to the 'Closed...
    (0)
  23. Greetings fellow Eorzean, We apologize for...

    Greetings fellow Eorzean,

    We apologize for any inconvenience you have experienced with Final Fantasy XIV on Mac. At this time, the Monterey OS is not currently supported and we are aware of this....
    (0)
  24. Replies
    2
    Views
    798

    Greetings fellow Eorzean, We apologize for...

    Greetings fellow Eorzean,

    We apologize for the inconvenience. Currently, there are no reported issues on the Crystal Data Center at this time. To further assist with your concern, please provide...
    (0)
  25. Replies
    6
    Views
    953

    Greetings fellow Eorzean, We are happy to...

    Greetings fellow Eorzean,

    We are happy to hear that that the issue has been resolved by a fellow forum user.

    This thread will be moved to the 'Closed Concerns' sub forum as a result.

    Thank...
    (0)
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