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Date & Time: 23/05/2018 - ongoing
Frequency: Constant from first occurrence
World name: Faerie
Character name: Leahra Phe
Retainer name: N/A
Monster name: N/A
Class/Level: Bard/70
Party or...

My internet is fine, as i am able to fully utilize the game (expect for this 1 situation). I have the ability to play other characters and have never had any issues regarding connection with the game...

I received this email from submitting a ticket will the support center...

Thank you for contacting the North American SQUARE ENIX Support Center. We appreciate you taking the time to contact us...

PC

wired

None

All suggested methods

Ensure that the latest version of Internet Explorer is installed on your PC (even if you don't use Internet Explorer). Please do not use Microsoft...

I was in the middle of the patch 4.3 Raisen Temple instance and lost connection to the server. When i tried to log into the game from character selection, i load for a little bit but "Connection with...