Where's my veteran rewards?

I bought the game for pre-release, and started my game account on August 23. Today is September 26 and I do have an automatic renewal on my account that I am paying for.


So, where are they? Or is it because you bugged my account twice with free days that now it's not even registering I have been on the game 30 days?

Have you 'payed for' it? Did you get the e-mails telling you payment would be made on a given date, followed by the e-mail telling you payment had been made? Has your subscription started?

Check your account perhaps?

Yup. I got payment confirmation

Did you take the 7 free days into consideration?

i got more then 7 days because they super bugged my account

I also started on the August 23, but on my moogle station it still shows 10 days left for the free trial period. I know they gave us all an extra week because of the early server problems, still not sure where the extra couple of days came from. But I know I will not be charged until the free trial is up to get those veteran awards. Check into your moogle account to see how many days you have left maybe.

Quote:

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Originally Posted by Design

i got more then 7 days because they super bugged my account

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You won't get the veteran rewards until your free time runs out and you actually "start" subscribing. Unfortunately, for NA, there is no way around this. Like igormortis said, check your mog station.

Mog station just says "Supscription Auto Renewal". Doesn't even tell me how many free days I have left

it should say Payment Method and below it it say Remaining Days. ive 12 days left on mine here .

Mine just says continued automatically. Does that mean anything?

it mean you are paying by Crysta or credit card and it will renew automatically.


in the menu area should say Account Services click that . . it will tell you what you need to know.

like Account Type,Service Account Status, Bonus

The thing is it states:

"Accumulated Subscription Days: 30 days" Well, i'd say @ 33 days...That's kinda stupid if they aren't factoring the free days they gave everyone too

They're veteran subscription rewards, they only count days where you actually subscribed (and currently with all the free days I'm afraid that's 0). As soon as they bill you (you'll get an email a day or two before as a heads up), then you'll get the rewards.

On Mog Station, go to the Square Enix Account Settings drop-down and select "List Subscriptions." It should give you an End Date on your billing cycle. My billing date ends 10/16; that's probably when I'll get my 30-day reward.